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Lana Cook

13 posts
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  • 7 min

Only 11% of hotel owners and operators report having a fully integrated technology stack

  • Lana Cook
  • 4 November 2026
🏨 Only 11% of hotel owners and operators report fully integrated technology stacks. Published November 3, 2026, the article outlines 3 architectures: integrated systems, bundled suites and natively unified platforms. Spain’s HA Hoteles, operating 5 hotels and over 50 tourist apartments, estimates switching to Cloudbeds saves €200 per property monthly, while automated messaging frees at least 2 hours daily at its Madrid front desk. Annual audits and connected data support efficiency and AI.
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  • 8 min

Hotel guests can split costs with BNPL; 17% of US summer travelers planned to use it in 2026

  • Lana Cook
  • 24 October 2026
🏨 Expedia Group expanded its Affirm partnership in January 2026, bringing installment payments to Expedia, Hotels.com and Vrbo in the US. A 2026 NerdWallet survey found 17% of US summer travelers planned to use buy now, pay later. Hotels receive payment upfront minus fees, while providers collect guest installments and assume repayment risk. Affirm reports hotel booking values can rise by up to 48%, highlighting potential benefits for hotels offering flexible payments directly.
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Top 21 Hotel Management Books for 2027: Essential Reads for Managers, Owners, and Revenue Experts

  • Lana Cook
  • 23 October 2026
📖 Here are the must-read hotel management books for 2027, tailored for different roles in the industry. Highlighted books include "Unreasonable Hospitality" by Will Guidara (2022) for GMs and owners, "Setting the Table" by Danny Meyer (2006) for owners, and "Excellence Wins" by Horst Schulze (2019) for department heads. Also noted are "Revenue Management Made Easy" by Ira Vouk (2018) and "Hotel Tech 101" by Ira Vouk (2024) for hoteliers navigating tech complexities.
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  • 14 min

Hotel POS systems connect restaurant, spa and gift shop billing: A guide to 24 providers

  • Lana Cook
  • 22 October 2026
🏨 Hotels use point-of-sale systems to connect restaurant, spa and shop purchases with guest bills. Integrating POS with property management systems automates charges, reduces billing errors and tracks revenue. Hospitality POS terminals are projected to reach $8.3 billion globally by 2032, while hotel upselling represents a $28 billion opportunity. An Australian hotel chain increased food-and-beverage spending by 8% using in-room QR codes and poolside handheld terminals. Cloudbeds offers native POS and third-party integrations.
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  • 13 min

Creating a Hotel Business Plan in 2027: Essential Steps for Success and Financial Viability

  • Lana Cook
  • 22 October 2026
🏨 A hotel business plan serves as a roadmap and a funding document, crucial for proving concepts before capital investment. By 2027, key sections include executive summaries, financial projections focused on occupancy, ADR, RevPAR, and GOPPAR, and strategic plans for marketing and operations. Emphasizing competitive analysis, realistic financial modeling, and technology integration is vital. Aim for financing readiness with contractor quotes and lender shortlists before contracts. Regularly update the plan to align with market realities and goals.
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Cloudbeds Insights Enhances Hotel Reporting with Real-Time Data Integration, Saving 5–10 Hours Weekly per Hotel

  • Lana Cook
  • 20 October 2026
📊 15% of hotel operators are highly confident in their operational data accuracy, while 27% spend over 11 hours weekly reconciling data. Cloudbeds Insights enhances hotel reporting depth by integrating real-time, flexible, and standardized data. Bespoke Hotels saved 5-10 hours weekly per hotel, improving strategic focus. Pandora Hotels achieved a 26% revenue increase by centralizing reporting. Cloudbeds allows direct action from reports, improving operational efficiency across portfolios. Published on October 20, 2026.
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  • 0 min

Unified Payment Processing Systems Help Hotels Prevent Revenue Loss and Maintain Profitability

  • Lana Cook
  • 8 August 2026
💰 In the hotel industry, revenue leaks occur when payment systems aren't integrated. Unified payment processing systems can help hotels plug these leaks and maintain profitability. Cloudbeds highlights the importance of seamless transaction systems for financial efficiency.
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Integrated Hotel Accounting Software Enhances Financial Performance by Connecting PMS, POS, and Financial Tools

  • Lana Cook
  • 10 June 2026
📈 Integrated hotel accounting software boosts financial performance by connecting PMS, POS, and financial tools. This interconnected system transforms the back office into a competitive advantage, enhancing data flow and decision-making efficiency.
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Introduction to Hotel Accounting: The Essential Role in Driving Profitability for Hospitality Businesses

  • Lana Cook
  • 9 June 2026
💰 Hotel accounting is essential to keeping profitability on track within the hospitality industry. Its importance lies in managing finances, analyzing income statements, and overseeing expenses to ensure a steady cash flow. Given its critical role, hotel accounting provides the data necessary for informed decision-making, which can directly impact a hotel's success. Understanding these financial intricacies helps businesses maintain competitive pricing and optimize operational efficiency.
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  • 0 min

Top 8 Eco-Certifications for Hotels in 2026 Boost Credibility and Demand Among Conscious Travelers

  • Lana Cook
  • 3 June 2026
💡 In 2026, eco-certifications are pivotal for hotels worldwide seeking to establish credibility with environmentally conscious travelers. These certifications validate sustainable practices and drive stronger demand. The article highlights the top eight green hotel certifications, emphasizing their role in transforming green initiatives into tangible benefits for the hospitality industry.
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    • 12 November 2026
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    • 12 November 2026
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    • 12 November 2026
  • Sirma’s Antonia Teofilova explains how hotel operations experience and AI help support PMS integrations
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  • Monitor your blind spots: Is AI getting your hotel right?

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