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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
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Posts by author

Lana Cook

19 posts

54 hotel conferences and trade shows to attend in 2025

  • Lana Cook
  • 25 November 2024
📆 Attending hospitality industry events in 2025 offers networking, learning about trends, and discovering innovations. Key events in the US & Canada include: HEDNA in San Diego (Jan 27–29), Women in Travel and Hospitality in Westlake Village (Feb 20), HUNTER in Atlanta (Mar 18–20), AAHOA Convention in New Orleans (Apr 15-17, 6,000 attendees, 500 exhibitors), BITAC® Operations in Newport Beach (Apr 27–29), Hotec Operations in Orlando (May 19–21), NYU IHIIC in New York City (Jun 1–3), Boutique Hotel Investment Conference in NYC (Jun 4), HITEC in Indianapolis (Jun 16–19), HAC Conference in Ottawa (Jun 16–17), Hotel Data Conference in Nashville (Aug 6–8), Skift Global Forum in NYC (Sep 16–18), Independent Hotel Show in Miami (Sep 17–18), Boutique Hotel Owners Conference in Los Angeles (Sep 29–30), Glamping forum in Aurora (Sep 30–Oct 1), The Lodging Conference in Phoenix (Oct 6–9), The Hospitality Show in Denver (Oct 26–28), NEIRA in Newport (Nov 5–7), Phocuswright Conference in San Diego (Nov 18–20). In LATAM, ANATO in
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How decision intelligence unlocks hotel data for better insights

  • Lana Cook
  • 15 November 2024
💰 Decision intelligence (DI) combines traditional data-driven decision-making with AI and ML, transforming hotel strategies by predicting strategy impacts before implementation. Cloudbeds Intelligence analyzes billions of data points for dynamic rate suggestions and marketing. It integrates past decision outcomes, real-time market conditions, and predictive maintenance for operations. Cloudbeds Intelligence will be launched in 2025, aiming to unify departments for optimal decision-making across hotel management.
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36 of the best hospitality podcasts to listen to in 2025

  • Lana Cook
  • 13 November 2024
🏦 The hospitality industry's podcast scene is thriving with 36 key podcasts recommended for various professionals in 2025. "The Turndown," hosted by Cloudbeds’ VP Sebastien Leitner, is highlighted for hospitality execs and features guests like Sarah Fults (MGM Resorts) and James Lemon (Stripe). It's available on major platforms such as Apple Podcasts, Spotify, and Cloudbeds’ website. Podcasts cover themes from hotel marketing to technology, with insights for hoteliers, PR professionals, restauranteurs, investors, and real estate enthusiasts.
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  • 9 min

38 hospitality associations to help expand your network in 2024

  • Lana Cook
  • 15 October 2024
🏨 Hospitality associations are vital for networking, growth, and innovation in the lodging industry. International associations such as the International Hotel & Restaurant Association (IH&RA), the International Luxury Hotel Association (ILHA), and the Professional Convention Management Association (PCMA) cater to various professionals ranging from hotel chains to event planners. U.S. associations like the American Hotel & Lodging Association (AHLA) support major global brands, while the Asian American Hotel Owners Association (AAHOA) boasts nearly 20,000 hotel owner members. Across Europe & the UK, associations like the Austrian Hotelier Association (ÖHV) with 1,600 members, and the Irish Hotel Federation (IHF) with over 1,000 hotels, advocate for their regions’ hospitality interests. LATAM's Brazilian Hotel Industry Association (ABIH) represents over 32,000 accommodation providers. The Mexican Association of Hotels & Motels (AMHM) includes more than 7,000 Mexican hotels. Hospitality Sales and Marketing Association International Latin America (HSMAI LATAM) supports professionals across several Latin American countries. In the Asia Pacific, the Asia Pacific Tourism Association (APTA) and the Australian Hotels Association ACT (AHA ACT) are among the key players. These associations provide resources, advocacy, and community engagement, catering to a wide range of hospitality professionals.
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  • 6 min

Unlocking data for hotels: How Cloudbeds Insights redefines PMS with native BI

  • Lana Cook
  • 1 October 2024
📊 Cloudbeds Insights, a hospitality-focused business intelligence (BI) solution, addresses the inefficiencies of generic BI tools. It is integrated into the property management system for real-time data access, custom reports, and multi-property performance analysis. Jackson Chin, Senior Product Manager at Cloudbeds, highlights the in-house development and robust data strategy of Cloudbeds Insights that prioritizes hotelier needs. Features include open API, customizable dashboards, collaborative capabilities without per-user pricing, and native multi-property reporting, making it a unique offering for hotel management.
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  • 8 min

Hotel reputation management: 10 next-level strategies for success

  • Lana Cook
  • 25 September 2024
🏨 72% of travelers read hotel reviews before booking, and only 42% of hotels have online reputation management solutions. Reputation management can boost ADR, SEO, and loyalty while offering insights for improvement. Strategies include automation, real-time engagement, and advanced analytics. Cloudbeds integrates with tools like GuestRevu, myHotel, Reputize, TrustYou, and Xperium for comprehensive reputation management connected to PMS and CRM systems.
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  • 8 min

AI in hospitality: 12 ways artificial intelligence is impacting hotels

  • Lana Cook
  • 12 September 2024
🏨 Since ChatGPT's release in November 2022, AI has taken the hospitality industry by storm, enhancing guest experience and hotel operations. Generative AI, like ChatGPT, creates content, while Machine Learning employs Natural Language Processing for tasks like sentiment analysis. AI's impact on hotels includes reputation management, personalized guest experiences, predictive maintenance, and real-time revenue management, with 61% of consumers willing to pay more for personalized services. Cloudbeds integrates AI for insights and operations, with their annual Passport User Conference on October 23rd showcasing the latest advancements.
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  • 8 min

The impact of modern housekeeping technology on hotels’ costs and operations

  • Lana Cook
  • 4 September 2024
In the early 2000s, the book Hotel Management and Operations defined housekeeping as one of the most important, most labor-intensive, and largest cost centers in the hotel, and also one…
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  • 6 min

The ultimate guide to buy now, pay later (BNPL) for hotels

  • Lana Cook
  • 3 September 2024
💳 Buy Now, Pay Later (BNPL) is emerging as a key payment method in the hospitality industry, with benefits like improved conversion rates—40% of Gen Z has used BNPL in the past 90 days—and increased booking values, with Affirm reporting a 48% rise in average booking value. Hoteliers see a 14% revenue increase when offering BNPL, which also allows better management of room inventory and enhances guest experiences. Cloudbeds partners with Affirm to provide BNPL options to its US and Canada customers.
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