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Posts by author

Lennart

16 posts
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  • 10 min

A framework to separate hype from real Innovation in aviation – TNMT

  • Lennart
  • 18 April 2025
The world of Travel and Mobility Tech moves fast.  Every year, new trends make headlines, promising to redefine the industry—only for some to fade just as quickly as they emerged. …
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  • 15 min

Why airlines should study the cruise industry’s comeback – TNMT

  • Lennart
  • 18 April 2025
At first glance, cruise ships and commercial airlines may seem worlds apart. One evokes images of floating holiday resorts, slow travel, and buffet lines. The other? Jet engines, high-altitude flight,…
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  • 10 min

Unpacking Asia’s corporate investment trends in travel – TNMT

  • Lennart
  • 4 October 2024
In June of this year, we published our annual Travel and Mobility Sector Attractiveness Report, offering a comprehensive look into the investment priorities of major global players across aviation, ground…
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  • 11 min

Blurred Travel: Redefining classic travel categories

  • Lennart
  • 23 August 2024
There have been numerous predictions about how the travel industry might recover. These have focused on the separate categories of business and leisure travel and their respective circumstances in the…
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  • 5 min

Why the airline industry must prioritize customer satisfaction – TNMT

  • Lennart
  • 23 August 2024
Today’s air travel landscape often tests travelers’ patience, particularly when they are faced with flight disruptions such as delays, cancellations, missed connections, and lost baggage.  Our previous analyses have repeatedly…
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The potential of GenAI-powered chatbots for airlines

  • Lennart
  • 27 June 2024
Since the pandemic, the airline industry has seen a significant rise in customer dissatisfaction, reaching unprecedented levels around the world.  We clearly showcased this phenomenon in our air travel passenger…
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The metaverse in aviation: The “B2B2C Aviationverse” future

  • Lennart
  • 12 June 2024
In our ongoing exploration of the metaverse’s potential impact on the aviation industry, we embarked on an intriguing analysis, employing a “scenario-based approach” to envision the future integration of metaverse…
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Why the airline industry must prioritize customer satisfaction

  • Lennart
  • 30 May 2024
Today’s air travel landscape often tests travelers’ patience, particularly when they are faced with flight disruptions such as delays, cancellations, missed connections, and lost baggage.  Our previous analyses have repeatedly…
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Lessons from WeChat’s mini programs for Western airlines

  • Lennart
  • 16 May 2024
WeChat stands as one of the most remarkable mobile app success stories the world has ever witnessed. Owned by Chinese tech giant Tencent, the app has evolved from a simple…
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The metaverse in aviation: The “Golden Islands” scenario

  • Lennart
  • 2 May 2024
In our recent exploration of the metaverse’s potential impact on the aviation industry, we embarked on an unconventional analysis, employing a “scenario-based approach” to envision the future integration of metaverse…
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