How AI is reshaping every step of the traveler journey – TNMT
AI is everywhere. How much so? A brand-new McKinsey report puts a number on it: up to 90% of companies now use AI in at least one business function. In…
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Posts by author
Lennart
21 posts
Airline Paradox: Why being on-time doesn’t mean being great
On-Time Performance (OTP) is arguably the airline industry’s most worshipped KPI. It’s not just a measure of operational efficiency. It has been elevated to a symbol of overall quality, the…
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A framework to separate hype from real Innovation in aviation – TNMT
The world of Travel and Mobility Tech moves fast. Every year, new trends make headlines, promising to redefine the industry—only for some to fade just as quickly as they emerged. …
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Why airlines should study the cruise industry’s comeback – TNMT
At first glance, cruise ships and commercial airlines may seem worlds apart. One evokes images of floating holiday resorts, slow travel, and buffet lines. The other? Jet engines, high-altitude flight,…
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The other side of innovation: Travel’s startup graveyard
This article was developed with significant research contributions by Nour-Elhoda Hassan, a Research and intelligence Intern at Lufthansa Innovation Hub. In the world of startups, we love a good success…
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A framework to separate hype from real Innovation in aviation
The world of Travel and Mobility Tech moves fast. Every year, new trends make headlines, promising to redefine the industry—only for some to fade just as quickly as they emerged. …
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A deep dive into the latest startup investments by airlines
Airline innovation is a broad and complex field. From internal R&D and digital transformation initiatives to partnerships and corporate innovation labs (see our recent deep dive into airline innovation units),…
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Unpacking Asia’s corporate investment trends in travel – TNMT
In June of this year, we published our annual Travel and Mobility Sector Attractiveness Report, offering a comprehensive look into the investment priorities of major global players across aviation, ground…
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Blurred Travel: Redefining classic travel categories
There have been numerous predictions about how the travel industry might recover. These have focused on the separate categories of business and leisure travel and their respective circumstances in the…
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Why the airline industry must prioritize customer satisfaction – TNMT
Today’s air travel landscape often tests travelers’ patience, particularly when they are faced with flight disruptions such as delays, cancellations, missed connections, and lost baggage. Our previous analyses have repeatedly…
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