Lennart

10 min

Unpacking Asia’s corporate investment trends in travel – TNMT

In June of this year, we published our annual Travel and Mobility Sector Attractiveness Report, offering a comprehensive look into the investment priorities of major global players across aviation, ground…

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11 min

Blurred Travel: Redefining classic travel categories

There have been numerous predictions about how the travel industry might recover. These have focused on the separate categories of business and leisure travel and their respective circumstances in the…

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5 min

Why the airline industry must prioritize customer satisfaction – TNMT

Today’s air travel landscape often tests travelers’ patience, particularly when they are faced with flight disruptions such as delays, cancellations, missed connections, and lost baggage. Our previous analyses have repeatedly…

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The potential of GenAI-powered chatbots for airlines

Since the pandemic, the airline industry has seen a significant rise in customer dissatisfaction, reaching unprecedented levels around the world. We clearly showcased this phenomenon in our air travel passenger…

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The metaverse in aviation: The “B2B2C Aviationverse” future

In our ongoing exploration of the metaverse’s potential impact on the aviation industry, we embarked on an intriguing analysis, employing a “scenario-based approach” to envision the future integration of metaverse…

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Why the airline industry must prioritize customer satisfaction

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Lessons from WeChat’s mini programs for Western airlines

WeChat stands as one of the most remarkable mobile app success stories the world has ever witnessed. Owned by Chinese tech giant Tencent, the app has evolved from a simple…

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The metaverse in aviation: The “Golden Islands” scenario

In our recent exploration of the metaverse’s potential impact on the aviation industry, we embarked on an unconventional analysis, employing a “scenario-based approach” to envision the future integration of metaverse…

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Aviation’s metaverse future in four scenarios

The metaverse hype has experienced a rollercoaster of attention over the past five years. While the term “metaverse” might have seen a recent decline in popularity, the core technologies fueling…

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Navigating the 2024 Advanced Air Mobility (AAM) landscape

Disclaimer: This article has been a living document since early February and was last updated on May 2, 2024, which means that previous versions of this article may differ from…

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Unpacking Asia’s corporate investment trends in travel – TNMT

Blurred Travel: Redefining classic travel categories

Why the airline industry must prioritize customer satisfaction – TNMT

The potential of GenAI-powered chatbots for airlines

The metaverse in aviation: The “B2B2C Aviationverse” future

Why the airline industry must prioritize customer satisfaction

Lessons from WeChat’s mini programs for Western airlines

The metaverse in aviation: The “Golden Islands” scenario

Aviation’s metaverse future in four scenarios

Navigating the 2024 Advanced Air Mobility (AAM) landscape

The RFP Process for Hotel PMS

Top hospitality tech trends from Mews Unfold 2024

Getting Started with AI: A Step-by-Step Guide for Hoteliers

Nominations Open for the 2025 ALIS Caribbean and Latin America Rising Star Award to be presented at ALIS CALA

Hard Rock International and Seminole Gaming Continue Commitment to Fight Human Trafficking with Expanded Youth & Team Member Programs and Documentary Screening

Innovation Lessons for Event and Hospitality Professionals – From the Beatles and Coca-Cola?

Unveiling Hospitality’s Next Frontier: Highlights from a Conversation on “Alien Intelligence”

5 Strategies To Leverage Guest Experience With User-Generated Content

The RFP Process for Hotel PMS

Top hospitality tech trends from Mews Unfold 2024

Getting Started with AI: A Step-by-Step Guide for Hoteliers

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