ONOMO: modernising and harmonising the guest journey across Africa
📱 ONOMO Hotels, with 23 properties across 13 African countries, partners with D-EDGE Hospitality Solutions to digitize guest experiences. The initiative involves automated communication, a guest app, and digital marketing tools, ensuring consistent service in cities like Dakar, Abidjan, Kigali, and Casablanca. This strategy enhances brand loyalty and operational efficiency through multilingual, multi-currency management. ONOMO aims to capture both resident and non-resident guests, leveraging CRM to offer personalized deals, thus diversifying revenue and cementing its position as a Pan-African hospitality leader.
Share