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801 posts
Infographic of Google's pay-to-be-found flow for travel: travel companies pay, Google Auction, OTAs, hotels, then a section on Google AI Selection and direct hotel bookings; caption: You’ll still pay Google for access to demand.
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  • 1 min

Google's AI May Shift Billions in Travel Distribution as Direct Bookings Challenge OTA Commissions

  • 12 August 2026
🗺 Expedia spends 56% of its revenue on marketing, while Booking.com allocates 31%. Both compete in Google's auction for visibility. Google's AI could shift dynamics by directly booking based on real-time comparisons, transferring the power of choice to Google. This could reduce OTA commissions, as hotels might receive more direct bookings. However, the financial demand cost could shift from OTAs to Google, altering travel distribution's multi-billion dollar flow and questioning OTA's 15-25% charges. ♻️
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  • 1 min

CoralTree Hospitality Appoints Jeff Knowlton as Chief Technology Officer to Lead Digital Innovation Strategy

  • 11 August 2026
💻 Jeff Knowlton has been appointed as chief technology officer at CoralTree Hospitality, bringing over 25 years of experience. He will lead the enterprise technology strategy, focusing on enhancing guest experience and operational efficiency. Previously, Knowlton was CIO at Peregrine Hospitality and Sonesta Hotels International. His expertise is expected to drive digital innovation as CoralTree expands.
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Magazine cover showing tea plantation workers harvesting tea leaves with woven baskets, overlaid with the H&B logo and subtitle 'Hospitality, Food and Beverage' in white text and the issue details, set in Assam, India.
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  • 1 min

Saladplate E-Magazine #17 – Read Exclusive Hospitality Food and Beverage Industry Global News & Trends!

  • 11 August 2026
Tea heritage in Assam, Hong Kong's culinary secrets & hyper-local dining in Japan. Get inspired by authentic food stories. Read free from Saladplate E-Magazine. The post Saladplate E-Magazine #17 – Read Exclusive Hospitality Food and Beverage Industry Global News & Trends! appeared first on Saladplate.
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Poster-style graphic with the slogan 'The fish stinks from the head' and a right-side illustrated fish; conveys that top decisions affect guests.
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  • 2 min

Excessive Cost Control in Hotels Leads to Poor Guest Experience and Low Staff Morale, Warns Industry Expert

  • 11 August 2026
🛌 At an unspecified hotel, budget-driven priorities led to understaffing at the front desk, deferred maintenance, and postponed training. The sales team distributed old branded T-shirts and yellowed paper for packets. This focus on cost-cutting hindered resource allocation, diminishing employee engagement, service quality, and guest experience. When short-term savings compromise long-term performance, the entire property suffers. Re-evaluating spending priorities is crucial to prevent these issues from escalating. Reach out if cost savings might affect performance.
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Booking.com mobile app screen with a blue header and an orange search area.
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  • 2 min

Dubai Crown Prince Approves AI Plan for 295,000 Companies, Deploying 100 Agents and 50 New AI Firms by 2028

  • 10 August 2026
🤖 On June 11, 2026, in Dubai, Crown Prince Sheikh Hamdan approved a plan to adopt Agentic AI in 295,000 private-sector companies within two years. This shift involves deploying 100 specialized AI agents and supporting 50 new AI companies. Unlike LLMs, Agentic AI executes tasks end-to-end, transforming hotel bookings. SEO is evolving into GEO, optimizing for AI selection rather than search ranking. Hotels risk becoming mere inventory if they don't adapt to these AI-driven booking processes.
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Google logo on the facade of a modern beige office building with glass windows and a tree in front
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  • 1 min

Google Tests AI-Powered Hotel Booking in the US, Allowing Users to Book Directly Through Chat Conversations

  • 10 August 2026
📅 Google is testing AI-driven hotel booking in the US. Users converse with the AI to book and pay without leaving the chat. This innovation challenges traditional direct booking models, as guests might book via Google's assistant without visiting hotel websites. Independent hotels have invested heavily in reducing OTA dependency, aiming to own guest relationships. Google's new system could either be seen as an opportunity or a new intermediary in the booking process, altering the direct booking landscape.
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Marriott Bonvoy Loyalty Program Reaches 295 Million Members, Contributing 68% of Global Room Nights

  • 10 August 2026
📈 In Q2 2026, Marriott Bonvoy's loyalty program reached 295 million members, with 68% of room nights globally, and 75% in the U.S. & Canada, booked by members. Across leading hotel loyalty programs, over 800 million memberships are recorded: Hilton Honors (260M+), IHG One Rewards (160M+), Accor ALL (100M+), and World of Hyatt (69M). Loyalty is evolving into a crucial distribution engine, enhancing guest relationships and personalization while reducing dependence on OTAs.
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Sunlit historic square with stone buildings, a church, and outdoor café tables; a bird flies near the sun.
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  • 3 min

Beyond the Harbor: Exploring the Hidden Corners of Hvar Town

  • 10 August 2026
Hvar Town is often described as the crown jewel of the Adriatic, and anyone who has strolled through its marble streets understands why. Beyond the postcard views of the harbor…
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Person typing on a laptop showing Airbnb search results with listing thumbnails and a map on the screen, browsing accommodations in New York City area.
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  • 5 min

Maximize Direct Hotel Bookings Through Mobile-First Web Design and SEO

  • 10 August 2026
Direct hotel bookings give properties greater control over revenue, guest relationships, and long-term profitability. As travelers increasingly search and book on smartphones, hotels need websites that load quickly, rank well,…
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Explore RBHK 2026 & Leading Hospitality, Food & Beverage Events on Saladplate

  • 10 August 2026
Register now at RBHK and learn more Hospitality, Food & Beverages industry event at Saladplate! The post Explore RBHK 2026 & Leading Hospitality, Food & Beverage Events on Saladplate appeared first on Saladplate.
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  • PurchasePlus logo: purple and blue abstract plus mark to the left of the brand name.
    PurchasePlus, Leading U.S.-Based, Australian-Founded AI-Forward Procure-To-Pay Global Hospitality Industry Platform, Marks Corporate Expansion With New Seattle Headquarters & Multiple Executive Hires
    • 11 August 2026
  • Group of ten women in evening gowns holding colorful bouquets on a stage with a white decorative backdrop of flowers and wings.
    Radisson Blu Hotel, Durban Umhlanga’s Women’s Day celebration raises R20,000 for Sahara Shelter
    • 12 August 2026
  • Aven Hospitality logo: bold AVEN wordmark with a curved accent above the A and HOSPITALITY beneath.
    Aven Hospitality Names Heather Lisagor as Vice President, Innovation and Product Excellence
    • 12 August 2026
  • Professionals networking at a Hospitality Forum in a modern lobby with a large blue banner reading 'HOSPITALITY FORUM'.
    Mastered for the masses: PPDS redefines dvLED accessibility and versatility for hospitality with new Philips Unite LED 3000 Series
    • 13 August 2026
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    Extended Stay’s Crowded Trade Problem
    • 9 August 2026
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    The visibility game just got serious for hoteliers
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  • Promotional banner split into two panels: left black with pink 'From Property Management' text; right pink panel promoting the 'To Profit Management' guide with a 'Download the guide' button.
    AI Agents Are Reading Guest Data to Mark Up Prices and Hotels Get Their Listed Rate, Marriott and Therme Partner on Wellbeing, Disconnection Is the New Luxury
    • 14 August 2026
  • Bed with blue-striped pillows on white linens, a wall photo, and warm lamps beside beige curtains for a cozy bedroom scene.
    You priced the room for thirty years; the guest is the new unit
    • 14 August 2026
  • Silhouette of London's skyline at sunset, featuring The Shard and rounded city buildings against a pink‑orange sky with a few birds in flight.
    Asia-Pacific investors plow into European hotel assets: report
    • 13 August 2026
  • Close-up of a person in light jeans holding a smartphone displaying the Lolly app with a balance and a QR code on screen.
    63% of UK Hospitality Providers Report Increased Use of App Payments, Reflecting Growing Digital Demand
    • 12 August 2026
  • Man in a dark suit with a blindfold stands in a hotel lobby as another smiling man in a Yankees cap points at him playfully.
    Major Hotel Chains Integrate with AI Platforms Amid Industry Concerns About AI Impact on Direct Bookings and Costs
    • 12 August 2026
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