Tech Tracker 2026: Restaurant Industry Urged to Tackle AI Misuse, Enhance Digital Loyalty, and Evolve Delivery Options
💻 As 2026 begins, restaurant tech leaders are advised to set realistic AI expectations, noting glitches at McDonald's and Taco Bell. In January, Presto raised $10 million for drive-thru AI, while NCR Voyix and Papa John's partnered with Google for AI tools. New loyalty approaches include Paytronix's SMS verification and Olo's acquisition of Spendgo. Sauce integrated with Apple Business Connect. DoorDash piloted the AI-powered Zesty app and launched SmartScale to boost trust, highlighting evolving delivery dynamics.
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