Hospitality Strategic Planning: 5 Moves to Define Your Year
🏨 Luxury hotels are missing out on half their revenue potential by focusing digitally on room bookings rather than high-margin assets like spas and dining. HotStats data shows non-room revenue can account for 45-55% of TRevPAR, yet strategies remain 90% room-focused. A unified commerce platform can capture intent and reduce booking friction, preventing a 30% “invisible guest” opportunity loss. Pre-booked activities lead to 47% more spent on lodging and 81% more on local transport.
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