589 posts

Margaritaville Beach Resort Nassau Welcomes New General Manager, Shyam Lalu

🏖 February 26, 2026, Nassau, Bahamas: Margaritaville Beach Resort Nassau appoints Shyam Lalu as General Manager. Lalu, with over 15 years of hospitality experience, will manage resort operations and elevate guest experiences. His plans for 2026 include enhancing entertainment, reimagining culinary offerings, and boosting community engagement. Lalu's career includes roles at Hyatt, The Ritz-Carlton, and Hilton, with management positions in Dallas and Los Angeles. He aims to support staff development and expand the resort's community initiatives.
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  • 3 min

HOSPITALITY X Goes Live on Shiji Daylight PMS and Infrasys POS Across Four Hotels

💻 Berlin, Germany, February 25, 2026 – Shiji and HOSPITALITY X launched Shiji's cloud-native PMS and POS in four hotels: Golf & Sporthotel Wiesensee, Nürburgring Hotels, Vier Jahreszeiten am Schluchsee, and The Curve Hotel Bay Arena. The transition from Lindner Hotels ensures operational independence with centralized guest profiles and service delivery. HOSPITALITY X manages eight hotels with approximately EUR 70 million in revenue. Shiji serves 91,000 hotels globally with over 5,000 employees.
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Hospitality Shouldn’t Be A Cutting Room Experience

📖 Regula Luescher, a leader in urban re-invention in Zurich and Berlin, emphasized that authenticity cannot be fabricated. The current hospitality narrative prioritizes storytelling over tangible experiences, creating disillusionment. This "reverse iceberg" approach focuses on superficial narratives rather than substance. To truly engage, understanding and designing for actual needs is essential. Instead of just telling stories, spaces should genuinely reflect and resonate with the people and moments they are designed for.
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#executivetravel #founderlife #operationalexcellence | Ben Robertson

✈️ Executives often face costly disruptions when drawn into travel logistics. Fractional travel management offers a solution by assigning one accountable operator to manage the entire trip, anticipate challenges, and protect valuable time. This approach minimizes fragmentation, emphasizing efficiency over mere ticketing. Whether dealing with midweek travel chaos or seeking operational excellence, this strategy ensures smoother executive travel experiences. #ExecutiveTravel #FounderLife #OperationalExcellence
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Thomas Krooswijk Appointed as New General Manager of Four Seasons Hotels Istanbul

📍 Canada, February 25, 2026: Thomas Krooswijk, born in France and raised in Africa and the Middle East, is now General Manager of Four Seasons Hotel Istanbul at the Bosphorus and Sultanahmet. With a career starting at The Pierre, NYC in 2001, he has led globally, including roles at Beverly Wilshire, LA, and Four Seasons Resort Marrakech. He aims to blend Istanbul's rich heritage with modern luxury, fostering creativity and genuine connections.
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Gencom Affiliate Reacquires Majority Interest in The Ritz-Carlton Coconut Grove in Miami

🏨 February 25, 2026, Miami, Florida: Gencom, a Miami-based firm, reacquires a majority stake in The Ritz-Carlton Coconut Grove, a 115-key hotel initially acquired in 2011. Banco Inbursa financed the transaction. The hotel, opened in 2002 and last renovated in 2018, features 30,000 sq. ft. of meeting space. Miami's Coconut Grove, a thriving district with luxury condos and revitalized Cocowalk, continues to attract residents and businesses. Gencom's Miami holdings affirm its commitment to the city's growth.
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Marriott International Opens its 200th Property in India, The Westin Jaipur Kant Kalwar Resort & Spa

🏨 February 25, 2026, Bethesda, Maryland: Westin Hotels & Resorts launches The Westin Jaipur Kant Kalwar Resort & Spa in India, marking Marriott International's 200th property in the country. Spanning nine acres in the Aravali foothills, the resort features 135 rooms, private villas, and wellness amenities. It's part of Marriott's 18-brand presence in India, with a robust pipeline of 150 upcoming hotels, highlighting the company's commitment to the Indian hospitality market.
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#kering #luxury | Jacques-Olivier CHAUVIN | 20 comments

🏦 Kering plans to close over 100 stores by 2026, primarily affecting Gucci. This decision follows the "Phoenix Directive" from two months ago, advocating for an exit from Gucci outlets. The closures aren't due to underperformance but rather to protect brand integrity from discounted sales. The strategy is viewed as a survival measure rather than a rescue. Fouad Elkoreichi suggests that Kering needs sovereign capital, possibly from Saudi Arabia or Abu Dhabi, to regain financial stability and avoid vulnerability.
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There’s an undeniable mystique about Orient Express: Agatha Christie set a murder on it; James Bond escaped it. It’s more than just the eponymous train after Accor acquired 50% of the brand from… | David Eisen

🚄 In 2017, Accor acquired 50% of the Orient Express brand from Groupe SNCF. Six years later, Accor’s chairman & CEO, Sebastien Bazin, appointed Gilda Perez-Alvarado as chief strategy officer and CEO of Orient Express. Perez-Alvarado is steering the brand into new ventures, including trains, hotels, and yachts. Recently, discussions in Los Angeles highlighted her intense passion for hospitality, ignited early on, continuing to drive Orient Express forward.
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Booking.com took Airbnb’s homes. Airbnb took Booking’s employees to take their hotels. Booking Holdings: $26.9B revenue in 2025. Airbnb: $12.2B revenue in 2025. Until now, they were two completely… | Ashkhen Gevondyan

🏠 Booking.com and Airbnb are converging in the travel industry. By 2025, Booking's revenue will reach $26.9B, and Airbnb's $12.2B. Booking.com's home listings total 8.6M, close to Airbnb's 9M. From 2019 to 2025, Booking.com will increase its share in Airbnb's home market from 25% to 36%. Cities like New York, Barcelona, and Paris are imposing regulations that impact Airbnb's short-term rentals. Airbnb hired Lou Zameryka, a former 20-year Booking.com executive, to lead its hotel expansion.
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