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Posts by author

Mark Fancourt

16 posts
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  • 4 min

The Take – 11th August 2025

  • Mark Fancourt
  • 3 September 2025
🚀 Delta Air Lines' AI airfare tool faces scrutiny over pricing, sparking a public relations challenge. United Airlines invests in Dfinitiv to enhance loyalty and media revenue streams. NYC's "Safe Hotels Act" indicates a wider regulatory shift in hotel operations. Space tourism market projected to grow 40.6% annually by 2032. San Antonio's TownePlace Suites hotel offers a "value enhancement" investment opportunity. The key takeaway: innovation is crucial, integrating tech like AI and advanced platforms into strategic, customer-focused models.
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  • 5 min

Bed Time Stories by Testbed Vegas – 2 Sep 2025

  • Mark Fancourt
  • 3 September 2025
📊 Las Vegas faces a sixth month of declining tourism, despite strong gaming revenue. Report highlights rising costs as a concern. Rick Harrison attributes the decline to "COVID hangover" and high prices. Virgin Hotels partners with William Hill for sportsbook operations. Zoox resumes robotaxi testing after a recall. Cyberattack hits Nevada's government systems, underscoring cybersecurity needs. The restaurant industry sees closures due to economic pressures. Las Vegas remains a key innovation hub, hosting over 42 million visitors annually and nearly 150,000 rooms.
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  • 2 min

The Take by TRAVHOTECH – 28th July 2025

  • Mark Fancourt
  • 21 August 2025
🛑 Google Gemini integrates hotel ads into AI travel summaries, enhancing personalization and efficiency. Humanoid robots are increasingly used in hotels for guest services, sparking debate. Automation in hotel finance improves cash management. Chatlyn secures $8.6 million to centralize hotel communications. Buffalo Run Casino uses QCI Go for personalized guest engagement. The focus is on strategic integration and human augmentation to enhance services rather than replace human interaction. #HospitalityTech #AITrends
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  • 6 min

Bed Time Stories by Testbed Vegas – 18th August 2025

  • Mark Fancourt
  • 20 August 2025
🎯 Las Vegas faces declining tourism, with LVCVA reporting drops in visitor numbers due to economic uncertainty. Hotels offer promotions like waived fees to attract guests. Rideshare drivers notice fewer tourists amid high costs. Despite this, a $512,000 win at Caesars Palace highlights ongoing casino allure. Bazaar Meat relocates, auctioning its assets in a notable transition. SpaceX's 10th Starship test reflects progress in space travel, while Amazon's Zoox resumes robotaxi tests in Las Vegas, showcasing tech adaptability.
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  • 2 min

Shafted

  • Mark Fancourt
  • 20 August 2025
🏠 Spain recently removed 60,000 apartments from the rental market to address housing concerns. In Las Vegas, short-term rentals under 30 days are banned, influenced by casino lobbying to curb competition. This affects property owners seeking to rent their assets, as digital platforms face increased scrutiny. The debate centers around balancing property rights against corporate interests, challenging the traditional practice of holiday rentals in the platform economy era.
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  • 5 min

HOSPITALITY. The Product the Guest Doesn’t Pay For.

  • Mark Fancourt
  • 31 July 2025
🏨 TRAVHOTECH, led by Mark Fancourt, champions the hospitality industry's unique strength: genuine human connection. Founded over three decades ago, the focus is not on tangible products but on creating memorable experiences through authentic service. As the industry evolves with digital models, Fancourt stresses the importance of maintaining hospitality as a core value. Emphasizing human-centric service, TRAVHOTECH provides consultancy to bridge technology with hospitality, ensuring sustained differentiation and guest loyalty. © COPYRIGHT 2025 TRAVHOTECH
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