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Mathias Coudert

21 posts
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  • 3 min

Anti-personalisation is the new personalisation!

  • Mathias Coudert
  • 9 December 2024
📍 In 2024, 68% of people value personalization in travel. Yet, despite 220+ countries, popular travel photos often feature similar destinations like Greece. New York City's 25,000 restaurants are overshadowed by 30 cultural hotspots. Kyle Chayka highlighted how algorithms standardize culture globally, resulting in uniform coffee shops. Starbucks offers 170,000 drink combinations, but faces criticism for causing decision fatigue. People tend to seek shared experiences and status, not personalization. The late Paul Bocuse's restaurant, with its fixed menu, remains in demand, suggesting that unique offerings trump personalization. Building a distinctive identity creates brand loyalty over commoditized personalization.
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