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Nashi Dasgupta

182 posts
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  • 1 min

STAAH’s ‘The Big Connect’ Hospi-Tech Conference Concludes with Resounding Success in Mumbai

📢 STAAH, a New Zealand hospitality solutions provider, held ‘The Big Connect’ event in Mumbai, attended by over 400 experts. In partnership with Booking.com and WebBeds, the conference at Sahara Star Hotel focused on tech-driven solutions for hotels, aiming to increase online bookings, revenue, and streamline distribution. National Sales Head – India, Shoaib Ali, highlighted the event’s success and potential future expansion. The event concluded with entertainment including a live comedy act.
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  • 3 min

Is your hotel listing optimized for GDS?

📌 The Global Distribution System (GDS) exposes hotel inventory to 600,000 travel agents. To optimize GDS hotel listings: include detailed descriptions and quality images; monitor online reputation; highlight sustainability; set targeted rate strategies with 10% commissionable Public Rates and Negotiated Rates for partnerships; offer promotions; automate updates with systems like STAAH GDS for content accuracy and streamlined management. GDS is popular with business travelers for integrated travel bookings.
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  • 2 min

Is Your Hotel Ghosting Guests? Tips for a Memorable Bookings

🏨 Streamline your booking process for speed and simplicity. Adopt a mobile-friendly booking system, as a significant portion of bookings happen on mobile devices. Personalize guest experiences by leveraging technology to remember preferences. Implement automated confirmation emails, instant booking options, and follow-up with personalized messages. Post-stay, engage guests with thank-you emails and exclusive discounts for future stays, ensuring the hotel remains top-of-mind.
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  • 3 min

Sutton Hall’s journey to boosting direct bookings with a seamless booking engine

🏡 Sutton Hall, a Georgian house in Norfolk, offers an exclusive 12-person country retreat with 6 en-suite bedrooms and amenities including an open-plan kitchen, hot tub, and pool room. Implementing the STAAH booking engine and channel manager resolved previous guest booking and distribution issues, enhancing the online experience and increasing revenue, while also connecting to 500+ OTAs. STAAH's customer support was commended for helping the property harness the full potential of these tools.
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  • 2 min

Thoughtful Thursday: Understanding STAAH GDS Onboarding Process

📢 STAAH's Global Distribution System (GDS) integration process offers a seamless onboarding experience for hoteliers to boost market reach and bookings. The process entails an initial consultation, contract signing, account setup, data mapping, configuration, connectivity testing, training, support, and going live. Continuous optimization and at least one annual audit are part of the STAAH GDS commitment. The GDS team provides ongoing assistance via a dedicated support email.
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  • 3 min

Ugandan hotel, Dolphin Suites saves hours of work every day with STAAH

🏠 Dolphin Suites in Kampala, Uganda, enhanced its online channel management and direct booking capability with STAAH, solving overbooking and pricing issues. Streamlined distribution via STAAH's dashboard and channel-specific pricing improved revenue performance. STAAH's booking engine supports commission-free, direct bookings, featuring a mobile-first, secure, 3-step booking process, dynamic pricing, and promotional packages. STAAH's customer service is highlighted as a key asset for ongoing optimization and support.
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  • 3 min

9 Reasons Why John Clune Loves Sydney, Australia

🏝 John Clune, Global GDS Development Manager at STAAH, cherishes Sydney for its iconic landmarks like the Sydney Opera House and Harbour Bridge, stunning beaches, diverse food scene, rich cultural life including the Vivid Sydney festival, beautiful weather facilitating an outdoor lifestyle, outdoor adventures in the Blue Mountains and Hunter Valley, friendly locals, a thriving business scene, and vibrant nightlife. Sydney embodies a perfect balance of excitement, beauty, and community for John.
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  • 3 min

Is the Global Distribution System (GDS) a Good Fit for My Property?

💸 Over 87% of GDS hotel reservations in 2024 are for business travel, surpassing 2019's peak. GDS connects over 600,000 travel agents to real-time hotel availability. Hotels with 40+ rooms located near business hubs, airports, or tourist spots are ideal for GDS listings. Evaluating factors like target demographic, location, demand, GDS fees, and technical capabilities is crucial in deciding if GDS is suitable for a property.
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  • 2 min

Thoughtful Thursday: Understanding B2B Distribution Strategy in the Travel Industry

🌍 Wholesalers in the travel industry, like Tourico Holidays, purchase in bulk to resell to businesses. Bedbanks, such as BedbankGlobal, store and distribute accommodation inventories. DMCs/Receptives, including Abercrombie & Kent, offer local, customized travel services. Web platforms like Booking.com and Expedia provide real-time access to travel products, while metasearchers like Kayak and Skyscanner compare prices. TUI and Thomas Cook create packaged travel deals, airlines like Emirates offer complete packages and manage loyalty programs. Corporate programs, exemplified by American Express Global Business Travel, offer tailored services with benefits. Retail Travel Agencies (e.g., Flight Centre) and B2B Distribution Groups (e.g., Virtuoso) enhance product distribution and customer reach. Technological companies such as Roibos support the distribution strategy with advanced tools.
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