EXPO Real Highlights Need for Operational Excellence in European Hotels Amid Limited Development Opportunities
🏨 At EXPO Real, a real estate trade fair, attendees learned that the hotel sector faces limited opportunities in Europe due to finite hotel supply and scarce development cash. David Kellett of Savills highlighted scarcity in Rome as beneficial for demand. Asli Kutlucan from TFE Hotels discussed technology's role in transitioning hotel staff from "administrators to interfacers." Marriott offers lower fees for high recommendation scores, and Kew Green Hotels' David Taylor emphasized using returning guests as a KPI.
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