Catching Up with The Hotel Folk: Guests, Growth, and Insights
It’s hard to believe it’s been four years since we interviewed David Scott, Chief Executive at The Hotel Folk for a case study on how the group use GuestRevu. Back…
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Posts by author
Nick Donaghy
6 posts
What is ORM, and why does it matter to hotels (now more than ever)?
The Evolution of Reputation From angry keyboard warriors complaining about poor service to ecstatic travellers raving about the holiday of their lives, guests have never been shy to share their…
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More Insight, Less Effort: What’s New with the GuestRevu + For-Sight Integration
We’ve got exciting news! The integration between GuestRevu and For-Sight has just got even better, taking information sharing in hospitality to a new level. Since we first teamed up back…
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How User-Generated Content Can Help Your Hotel (With Examples)
People love to share their lives online, and just as much, they enjoy watching the lives of others. Think about how many times a day the average person checks social…
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How to transform your hotel’s marketing with storytelling
Let’s be honest, a lot of hotel marketing sounds the same these days: “Luxury rooms”, “Friendly staff”, “Perfect location”, “Nestled”. Yawn! In the modern world, where copy-and-paste templates and AI-generated…
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How to use your hotel’s reviews to train and motivate staff
In the world of hospitality, your staff are your reputation. Every interaction, whether it’s a warm smile or a simple “Good afternoon, ma’am, how are you today?” can leave a…
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