Nicola Longfield

💻 In 2025, Access Hospitality’s study highlighted U.S. hoteliers waste 338 hours annually switching between over five disconnected systems, with staff spending 1.24 hours daily. The study surveyed 1,000 hospitality businesses, revealing 60% of businesses find their system data incomplete, while 76% seek real-time data for faster decisions. Fragmented systems waste 14% of operational expenses. AI's potential is hindered by disjointed systems, leading to inefficiencies and increased costs, rather than reducing them.

💻 U.S. hotels are urged to improve data systems by 2025 for effective AI use. A study involving 1,000 hospitality businesses revealed hotels waste 338 hours annually due to disjointed systems. 60% find current data systems incomplete, 50% struggle to trace data origins, while 34% expect AI to enhance decisions. Operational inefficiencies waste 14% of expenses. 76% believe real-time data aids faster decisions. Integrated tech platforms are vital before adopting AI.