Robert Matsuoka, CTO, Duetto

📄 January 29, Duetto's CTO pitched APEX in Dallas, with the first commit on February 7. APEX, comprising 3,255 documents by August 25, replaces disconnected tools by integrating knowledge into one active, searchable repository. It improves transparency and accountability in decision-making, with around two-thirds migrated from Confluence. Through a review model, 194 initiatives are tracked within APEX. The system emphasizes governance, ownership, system integration, and safeguards to enhance organizational knowledge management.

📊 43% of professionals trust AI outputs, while over 50% of revenue managers' time is spent on data tasks. Duetto's AI use rose by 47% in Q1 2026. The article highlights AI's power in connecting existing data systems rather than replacing them, urging hoteliers to focus on integration. Key steps include using AI as a connective layer, prioritizing domain expertise, and seeking immediate value. AI implementation follows a four-level path: exploration, insight, recommendations, and automation.