What Google’s New AI Tools Mean for Hotel Marketing
Google has long made it clear that it doesn’t want to just help users search – it wants to help them find answers. Its latest round of updates in Search…
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Posts by author
Sarah Came
12 posts
Mastering Guest Feedback: How Royal St Andrews Blends AI with Exceptional Service
Back in 2015 when the Royal St Andrews Hotel in Port Alfred, South Africa, opened its doors, they knew they wanted to get guest feedback right from the start. That’s…
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GuestRevu unveils customisable AI-powered management response tool
In the ever-evolving hospitality landscape, guest feedback remains as important as ever. Travellers rely on reviews when choosing where to stay, and hotels that respond quickly and professionally to guest…
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HotelTime and GuestRevu integrate to make hoteliers’ lives easier
GuestRevu’s latest integration with HotelTime Solutions brings our award-winning guest feedback and online reputation management tools together with HotelTime’s cloud-based property management system (PMS). This partnership is designed to help…
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African Winners of the GuestRevu GREAT Awards 2024 Announced
African Winners of the 2024 GuestRevu GREAT Awards Announced at the Grand Daddy Hotel Tonight, we celebrated the African winners of the 2024 GuestRevu GREAT Awards in style at the…
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GuestRevu is still hospitality’s best guest feedback platform in 2025
GuestRevu is proud to announce its latest achievement at the prestigious 2025 HotelTechAwards. The company was declared the Best Guest Surveys Software and recognised as 1st Runner-Up for Best Reputation…
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The year-round benefits of high-season reviews
The high season brings bustling crowds, overwhelming occupancy, and the opportunity to make a lasting impression on your guests. Amid the whirlwind of activity, you might wonder why guest reviews…
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Understanding hotel NPS: Measuring and improving guest loyalty
As a hotelier, you’re in the business of providing great experiences for your guests. Whether that’s an amazing deal on a comfortable room for a business trip or a luxury…
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Winners for the GuestRevu GREAT Awards 2024 Announced
European Winners of the 2024 GuestRevu GREAT Awards Announced at Tapa Tapa Wine Bar in a Celebratory Evening Coinciding with WTM London. Tonight, the European and Americas & APAC winners…
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Hoteliers explain the benefits of guest feedback
You know your hotel intimately. You know where to sit to get the best winter sunshine, you know where the dirty laundry is stored (literally), but you don’t know what…
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