Shruti Shibulal

💻 In a 2025 survey by the American Hotel & Lodging Association and Hireology, 65% of hotels reported staffing shortages and 71% had unfilled job openings. Effective leadership in hospitality technology must prioritize systems that reduce stress and improve accuracy. Automation should not replace human interaction but support it. Transparency, guest data protection, and thoughtful adoption of technology are critical in ensuring both efficient operations and meaningful guest experiences.