Suzanne

2 min

AI Marketing Tips: Best Practices & Insights from Hospitality Experts

“Incorporating AI into hotel marketing activities can empower the hospitality industry. However, to fully unlock the potential of AI, hotels need to develop a clear AI strategy and seek guidance…

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2 min

Tips for Inspiring and Maintaining B2C Guest Loyalty in Hospitality

“Personalised experiences are essential for building guest loyalty. Designing services to each guest’s unique preferences creates a strong sense of value and connection. Collecting first-party information from guests during their…

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1 min

Best Practices for Managing Length of Stay Restrictions in Hotels

“It’s always preferable to avoid any form of restriction that creates friction in the market (non-refundable policies, minimum stays, restrictive payment policies, etc.). Minimum stays have more disadvantages than advantages;…

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1 min

Advice We Would Give To Our Younger Hospitality Selves

“Experience as much of the operation as you can. Learn it, breath it, absorb it. From a revenue standpoint, this will only help you understand more, and be more agile…

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2 min

Top Tips for Marketing and Selling Conference and Event Spaces

“Start by bundling packages to simplify the planning process and highlight clear value. Offering all-inclusive pricing that covers rooms, food, AV, and meeting space makes it easier for clients to…

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1 min

The On-Site or Remote Work Debate in Hotel Revenue Management

“It is based on the fact that the work of a Revenue Manager can be carried out from anywhere in the world, since 95% of all our tasks are in…

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2 min

Data Collection Tips for Delivering Personalised Guest Experiences

“Creating a personalised experience is crucial for making guests feel valued and driving direct bookings. Generic discounts and one-size-fits-all approaches aren’t enough. Instead, focus on collecting and using data to…

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1 min

Collaborative Success for eCommerce and Revenue Management Teams

“E-commerce and Revenue Management need to be very much aligned in order to maximise efficiency and ROI. While Revenue Management knows best when additional demand is needed, E-commerce has the…

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1 min

Can Metrics from Other Industries Bring Value to Hospitality?

“I think one of the main problems faced in the hospitality industry is that the CEOs of the leading companies come from within the hospitality industry, creating an inbred climate…

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1 min

Integrating Sustainability Practices into Hotel Marketing Strategies

“Emphasising sustainable practices in your hotel marketing can resonate well with eco-conscious consumers. Showcase your eco-friendly initiatives. For instance, your hotel’s commitment to reducing its carbon footprint through energy-efficient lighting,…

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AI Marketing Tips: Best Practices & Insights from Hospitality Experts

Tips for Inspiring and Maintaining B2C Guest Loyalty in Hospitality

Best Practices for Managing Length of Stay Restrictions in Hotels

Advice We Would Give To Our Younger Hospitality Selves

Top Tips for Marketing and Selling Conference and Event Spaces

The On-Site or Remote Work Debate in Hotel Revenue Management

Data Collection Tips for Delivering Personalised Guest Experiences

Collaborative Success for eCommerce and Revenue Management Teams

Can Metrics from Other Industries Bring Value to Hospitality?

Integrating Sustainability Practices into Hotel Marketing Strategies

The RFP Process for Hotel PMS

Top hospitality tech trends from Mews Unfold 2024

Getting Started with AI: A Step-by-Step Guide for Hoteliers

Utah restaurant group Hill Top Hospitality expands its presence in Salt Lake City

People on the Move: Dorchester Collection, Four Seasons, Corinthia, Stonebridge, Hyatt, Lotte Hotels, Grand Resort Bad Ragaz

How luxury hotel design appeals to multigenerational travelers

Sustainability in Hospitality: A Roadmap for Greener, Smarter Hotels

SHR unveils AI Assistant to solve hotels’ costly content inefficiencies

The RFP Process for Hotel PMS

Top hospitality tech trends from Mews Unfold 2024

Getting Started with AI: A Step-by-Step Guide for Hoteliers

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