The On-Site or Remote Work Debate in Hotel Revenue Management
“It is based on the fact that the work of a Revenue Manager can be carried out from anywhere in the world, since 95% of all our tasks are in…
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Suzanne
6 posts
Data Collection Tips for Delivering Personalised Guest Experiences
“Creating a personalised experience is crucial for making guests feel valued and driving direct bookings. Generic discounts and one-size-fits-all approaches aren’t enough. Instead, focus on collecting and using data to…
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Collaborative Success for eCommerce and Revenue Management Teams
“E-commerce and Revenue Management need to be very much aligned in order to maximise efficiency and ROI. While Revenue Management knows best when additional demand is needed, E-commerce has the…
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Can Metrics from Other Industries Bring Value to Hospitality?
“I think one of the main problems faced in the hospitality industry is that the CEOs of the leading companies come from within the hospitality industry, creating an inbred climate…
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Integrating Sustainability Practices into Hotel Marketing Strategies
“Emphasising sustainable practices in your hotel marketing can resonate well with eco-conscious consumers. Showcase your eco-friendly initiatives. For instance, your hotel’s commitment to reducing its carbon footprint through energy-efficient lighting,…
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Should Sales Teams Receive Revenue Management Training?
“Absolutely! It is imperative that Directors of Sales possess a comprehensive understanding of revenue management, and vice versa. The delineation between these roles should be minimal, if at all present.…
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