Sunway Hotels Drives Digitization with Shiji Technology
Sunway Hotels had been using the MICROS-Fidelio POS, but with that platform scheduled to sunset to make way for a new product from the company, Ong and his team decided…
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Whitbread PLC Upgrades Content Distribution with Iceportal Content
The implementation of Iceportal Content has significantly improved Whitbread’s operations. The company successfully expanded its market access by connecting with a wider network of distributors, many of which were previously…
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Blue Tree Hotels Used Surveys to Improve Reopening
The hotel set specific goals for the survey, and the results went far beyond expectations. All their targets were exceeded. • Responses Received: 3,399 vs. goal of 1500 • Conversion…
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How Radisson Hotel Group Cut Review Response Time in Half
Based on automation rules within the tool, the hotel’s General Manager (GM) receives an alert when a negative guest review is published. If a response is posted within the time…
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Corinthia Hotels Achieves 92% Response Rate in One Hour
As a brand that is the epitome of 5-starluxury, guest experience is a prime concern, so Corinthia puts great value upon anticipating the needs of guests in a seamless manner.…
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Samuel Braun Hotels Improves Feedback with Reviewpro
Samuel Braun Hotels achieved notable success in guest feedback management by leveraging Shiji’s ReviewPro. The hotel group improved its Global Review Index™ (GRI) by 2.7%, implemented an effective management response…
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Attitude Hotels Ranks #1 on TripAdvisor with Guest Focus
The company has always had a very strong service culture and staff were quick to take on the new processes and procedures. Heads of Department use ReviewPro during the daily…
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Shiji Infrasys Powers F&B Outlets in Sunway City Hotels
Infrasys Cloud POS is now deployed in all F&B outlets in Sunway Resort, Sunway Hotel Pyramid and Sunway Hotel Clio, located within Sunway City Kuala Lumpur, Asia’s premier entertainment and…
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Shiji Appoints Kiyoshi Sasamine as GM for Japan Growth
With an extensive hotel operational and management experience, Kiyoshi Sasamine joined Shiji to support and accelerate the growth of the company in Japan. Singapore, November 14, 2022 – Shiji, the…
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