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Automatic

2376 posts

What Hoteliers Need to Know About Third-Party Cyber Risks

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  • 6 March 2025
🚬 A hacker exploiting a POS provider's network could potentially reach hundreds of hotels and corrupt thousands of POS terminals, leading to stolen data like credit card numbers and personal information. IBM's report states that a third-party data breach costs nearly 12% more than others. 76% of MSPs experienced a cyberattack in the last year. To protect against these threats, hotels should prioritize cybersecurity education, isolate POS systems, practice network segmentation, prepare incident response plans, and adopt zero trust security. Industry groups such as RH-ISAC offer the LinkSECURE program to support vendors and service providers in enhancing their cybersecurity operations.
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  • 8 min

Yanolja Collaborates with OpenAI to Accelerate AI Adoption in the Global Travel Industry

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  • 6 March 2025
🏨 SH Hotels & Resorts rebrands as Starwood Hotels on its 10th anniversary. Starwood, created nearly 30 years ago by Barry Sternlicht, targets significant growth with over 40 properties open or in development across four continents by 2025. Key launches include flagship properties in Tokyo, Melbourne, and Copenhagen. 1 Hotels brand, since 2015, expanded to major destinations and plans new properties in Seattle, Melbourne, Copenhagen, and Tokyo by 2025. The brand partners with Arbor Day Foundation to donate 100,000 trees in LA. Treehouse Hotels will open in Manchester (UK) and Silicon Valley in Spring 2025. Baccarat Hotels expanding to Rome, Florence, Riyadh, Dubai, and the Maldives. Starwood's sustainability milestones include LEED, BREEAM certifications, 46,612 tons CO2 offset, 75% waste diversion, 3.4 million pounds recycled annually, and 417,265 pounds materials reused/donated in 2024. The team will grow to over 5,000 members in 2025.
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  • 8 min

SH Hotels & Resorts Rebrands as Starwood Hotels

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  • 6 March 2025
🏨 SH Hotels & Resorts rebrands as Starwood Hotels on its 10th anniversary, reviving a global brand nearly 30 years old by Barry Sternlicht. In 2025, Starwood plans significant growth with over 40 properties open or in development across four continents. Sternlicht previously led Starwood to become the largest hotel company by EBITDA, creating W Hotels and growing St. Regis. The group's sustainable brand, 1 Hotels, expands with new properties in Seattle, Melbourne, Copenhagen, and Tokyo by 2025. Starwood's brands include 1 Hotels, Baccarat Hotels, and Treehouse Hotels, with upcoming openings in the Middle East and Southern Europe. 1 Hotels partners with Arbor Day Foundation to donate 100,000 trees for Los Angeles reforestation. The MISSION membership program evolves, focusing on personalized experiences and positive impacts. Baccarat Hotels will enter Rome, Florence, Riyadh, Dubai, and the Maldives, while Treehouse Hotels plans to grow in Manchester (UK) and Sunnyvale, CA. Starwood Hotels emphasizes sustainability, aiming for LEED certification and has offset 46,612 tons of CO2, with a 75% waste diversion rate and recycling of 3.4 million pounds of materials annually. By 2025, the team is expected to grow from 3,900 to over 5,000 members.
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Vita Mojo Unveils Report on Tech-Driven Strategies to Tackle Rising Hospitality Costs

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  • 6 March 2025
🏡 SH Hotels & Resorts rebrands as Starwood Hotels on its 10th anniversary, originally founded by Barry Sternlicht. By 2025, Starwood will have over 40 properties across four continents. 1 Hotels launched in 2015, with 2025 openings in Seattle, Melbourne, Copenhagen, and Tokyo. Baccarat Hotels to expand to Rome, Florence, Riyadh, Dubai, and the Maldives. Treehouse Hotels plans 2025 openings in Manchester and Silicon Valley. Starwood aims for sustainability, with properties striving for LEED certification, 46,612 tons of CO2 offset to date, and a 75% waste diversion rate. The team will expand to over 5,000 members in 2025.
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  • 4 min

From Burnout to Breakthrough: How Mobile Tech is Supporting Restaurant Staff

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  • 6 March 2025
📱 Mobile and contactless technologies, like mobile ordering and payment systems, alleviate restaurant staff burnout and foster a more sustainable workforce. mPOS technology saves time by sending orders directly to the kitchen, speeding up service and reducing errors. Customer expectations for convenience and speed drive restaurants to adopt new technologies like mobile apps and AI chatbots. Technology enhances guest experience by freeing staff for meaningful interactions and should align with a restaurant’s brand. Independent restaurants use technology to compete with large chains by streamlining operations and personalizing guest experiences, despite staff shortages. Smart solutions like contactless ordering and self-service kiosks increase revenue and customer satisfaction. Tony Fernandez, CEO of MTech Mobility, emphasizes the importance of technology enabling better service and customer engagement.
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  • 3 min

SH Hotels & Resorts Elevates Personalization and Direct Bookings by Mastering Guest Data

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  • 6 March 2025
💾 SH Hotels & Resorts, recently rebranded to Starwood Hotels, won a 2024 Hotel Visionary Award for overhauling its CRM in Sales & Marketing. The company unified guest data management by partnering with Salesforce/Hapi, reducing duplicate CRM profiles, and synchronizing guest profiles in real-time across departments. This led to increased data accuracy, greater email collection from guests, operational efficiency, and higher staff satisfaction. The initiative has set a new standard in hospitality for personalization and guest-centric experiences.
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  • 8 min

Peregrine Hospitality Expands Portfolio

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  • 5 March 2025
🏨 SH Hotels & Resorts rebrands as Starwood Hotels on its 10th anniversary, reviving Barry Sternlicht's iconic brand. Over 40 properties across four continents open or in development for 2025, with flagship properties in Tokyo, Melbourne, and Copenhagen. Starwood's portfolio includes 1 Hotels, Baccarat Hotels, and Treehouse Hotels. 1 Hotels aligns with sustainability, donating 100,000 trees in Los Angeles and expanding with 1 Hotel Seattle (Spring 2025, 153 rooms), 1 Hotel & Homes Melbourne (mid-2025, 277 rooms, 114 residences), 1 Hotel Copenhagen (Summer 2025, 288 keys), and 1 Hotel Tokyo (Fall 2025). Treehouse Hotels to open in Manchester, UK (Spring 2025) and Silicon Valley (Spring 2025, 254 keys). Starwood continues to prioritize culinary experiences and wellness, partnering with renowned chefs and wellness experts. Sustainability remains central, with properties aiming for LEED and BREEAM certifications, achieving a 75% diversion rate for waste and recycling 3.4 million pounds annually. By 2025, the team will grow to over 5,000 members.
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  • 1 min

The 70/30 Principle: Blending Local Influence with Brand Identity – Abdul Baaghil

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  • 5 March 2025
🏢 Abdul Baaghil, co-founder of Harvest Cotton Tail, discussed culture on March 5, 2025, on the Hospitality Daily Podcast. The episode, supported by Sojern, highlights Sojern's marketing platform for hotels, which aids in re-engaging past guests and boosting direct bookings through a pay-for-performance model. Additional resources and music by Clay Bassford of Bespoke Sound were mentioned.
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Jason’s Deli Enhances Customer Experience with Cartwheel’s Unified Delivery Management Platform

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  • 5 March 2025
💰 Mews, a hospitality technology platform, secured $75 million in funding from Tiger Global, Kinnevik, Goldman Sachs Alternatives, and Battery Ventures to advance its U.S. and DACH region expansion, enhance AI revenue management, and make strategic acquisitions. In 2024, Mews' growth exceeded 50%, with $10 billion in processed payments and $200 million in revenue. It achieved 20% market penetration in DACH and doubled both revenue and hospitality brand users in North America year-on-year. The company, led by Richard Valtr and CEO Matt Welle, has invested over $50 million in the U.S. market recently and plans substantial further investments.
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  • 2 min

Shiji Unveils New Brand Identity – A Unified Future

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  • 5 March 2025
📡 Shiji, a global hospitality technology provider, has undergone a rebrand to unify its product suite and emphasize its 24/7 partnership with the industry. Over 25 years, Shiji transformed from an IT service company to a technology leader with solutions in property management, point-of-sale, reputation management, payments, and more. The rebrand includes new names for its core solutions like Daylight PMS, Infrasys POS, Reviewpro Reputation, Horizon Distribution, and others, designed for seamless integration and superior guest experiences. CEO Kevin King highlights the rebrand as a commitment to innovation and continuous support for hoteliers.
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