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Automatic

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  • 2 min

Hospitable Announces Major Upgrades to Financial Tools, Including QuickBooks Integration and New CPA

  • Automatic
  • 4 March 2025
🏨 Mews, a hospitality technology platform, raised $75 million in a funding round led by Tiger Global, with participation from Kinnevik, Goldman Sachs Growth Equity, and Battery Ventures. The investment aims to fuel Mews' expansion in the U.S. and DACH regions, enhance AI-powered revenue management, and support strategic acquisitions. In 2024, Mews grew by over 50% year-on-year, processed $10 billion in payments, and generated $200 million in revenue, achieving 20% market penetration in DACH. The company doubled its revenue in North America, the number of brands using Mews, and the rooms managed on its platform, outperforming established U.S. PMS players. The firm has invested over $50 million in the U.S. market in recent years, with a long-term global growth strategy.
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HotelPORT® Partners with Daitrix to Launch ReputationAI for Hotels, Restaurants, and Spas

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  • 4 March 2025
🚿 Mews, a hospitality technology platform, secured $75 million led by Tiger Global with Kinnevik, Goldman Sachs Alternatives, and Battery Ventures participating. In 2024, Mews' growth exceeded 50% year-on-year, processed over $10 billion in payments, and generated $200 million in revenue. Achieving 20% market penetration in the DACH region, Mews aims to expand in the U.S. and has invested $50 million there in recent years. Notably, revenue and brand usage in North America doubled, with significant growth in rooms managed. The funding will boost R&D, particularly in AI-powered revenue management.
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Cendyn Goes Bold with AI Across Hotel Analytics Platforms

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  • 4 March 2025
🏩 Mews, a hospitality technology platform, secured $75 million led by Tiger Global, with Kinnevik, Goldman Sachs Alternatives, and Battery Ventures contributing. In 2024, Mews grew over 50% year-on-year, handled over $10 billion in payments, and earned $200 million in revenue. It achieved 20% market penetration in the DACH region and doubled revenue and brand users in North America. The investment will advance AI in hospitality and U.S. expansion, with $50 million already invested there by Mews.
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IDeaS Unveils Groundbreaking API Developer Portal to Revolutionize Partner Integrations

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  • 4 March 2025
💸 Mews, a hospitality technology platform, has secured a $75 million investment led by Tiger Global, with Kinnevik, Goldman Sachs Growth Equity, and Battery Ventures participating. The funding will drive Mews' expansion in the U.S. and DACH region, enhance its AI-powered platform, and support strategic acquisitions. In 2024, Mews saw a 50% year-on-year growth, processed $10 billion in transactions, generated over $200 million in revenue, and achieved 20% market penetration in DACH. North American revenue doubled, as did the number of brands using Mews, which includes customers like BWH Hotels and Lark Hotels. Over $50 million was previously invested by Mews to grow its U.S. presence.
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Sojern Introduces Fully-Managed Email Campaigns—Hoteliers Pay for Performance

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  • 4 March 2025
🏨 Mews, a hospitality technology platform, raised $75 million led by Tiger Global, with Kinnevik, Goldman Sachs Alternatives, and Battery Ventures participating. In 2024, Mews grew over 50%, processed $10 billion in payments, and earned $200 million in revenue. Key achievements include 20% market penetration in DACH, 2x revenue growth in North America, and doubling both its client base and the rooms managed in the U.S. The funds will boost U.S. expansion, AI-driven innovation, and strategic acquisitions. Mews has invested over $50 million in the U.S. market recently.
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  • 2 min

Mews Secures Major Investment to Cement Industry Leadership and Redefine Hospitality Management

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  • 4 March 2025
🏨 Mews, a hospitality technology platform, raised $75 million in funding led by Tiger Global with Kinnevik, Goldman Sachs Alternatives, and Battery Ventures. In 2024, Mews grew over 50% year-on-year, processed $10 billion in payments, generated $200 million in revenue, and achieved 20% market penetration in DACH. The U.S. saw Mews' revenue and brand usage double, with room and space management also more than doubling. The investment will further R&D in AI and expansion, with over $50 million invested in the U.S. in recent years.
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  • 6 min

AI vs Human Touch: Can the Future of Luxury Travel Be Automated?

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  • 4 March 2025
🏡 Lindsay Gregory, Founder of The Luxury Villa Collection (founded in 2013), advocates for personalized human touch in luxury travel over AI, noting clients spend up to £10,000 a day on villas seeking unique, human-crafted experiences. Rebecca Nayler, the Guest Experience Manager with seven years in luxury travel and 13 years living in Spain, emphasizes firsthand knowledge over AI. Gregory warns against AI reliance potentially harming the authenticity that luxury travelers desire, emphasizing personal visits and checks on listed villas to maintain service standards. AI's shortcomings in providing personalized and culturally nuanced services are highlighted, suggesting a balanced approach to technology in luxury travel.
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  • 3 min

The Real Price of Rate Disparity: How OTA Undercutting is Inflating Your Advertising Costs

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  • 4 March 2025
🏨 In a study tracking over 27 million CPC impressions, hotels allowing OTAs to undercut direct rates paid 47% more per click for their own brand name. Rate parity strategies still resulted in a nearly 36% CPC increase. This competitive bidding drives up marketing costs and diverts funds from other guest services. OTAs are not the villain; they help fill rooms and offer broad exposure. However, the key for hotels is to maintain rate integrity, ensuring the best prices on their own websites and fostering direct guest relationships. Industry trends indicate by 2030, direct bookings may surpass OTA reservations, highlighting the importance of prioritizing direct rate attractiveness for future business sustainability.
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  • 2 min

See How XR is Driving Efficiency, Training and Customer Engagement at MURTEC

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  • 4 March 2025
🎮 At MURTEC (March 10-12, Caesar’s Forum, Las Vegas), Magicgate presents XR solutions targeting restaurant challenges. Offerings include VR Training, AR Remote Support, AR Data Visualization, AR-Activated Marketing, and Immersive Haptic Devices. MURTEC 2025 spotlights industry innovations, networking, and education for QSR and full-service segments. For demos, contact Skip Kimpel at [email protected] or 954-257-8252.
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  • 4 min

Sabre Hospitality Introduces SynXis Pay to Improve Payment Experience and Simplify Transactions for Hoteliers

  • Automatic
  • 4 March 2025
📱 Hotel Phone App, LLC, founded in March 2024, released HOTEL PHONE APP™ for Apple and Google Play stores. The app transforms cell phones into mobile guest room phones via QR codes. Doug Killion, the app developer, states it modernizes hotel phone systems and cuts costs by eliminating traditional push button phones and their monthly line expenses. PBX, the old hotel phone technology, dates back to the 1930s. The app is subscription-based, starting at $3 per guest room per month, significantly cheaper than the typical $10-20 monthly PBX/VOIP service charges, plus around $5 in fees. Hotels can trial the app for free and phase its deployment. Killion envisions a future of cellular and internet-based hotel communication integrated with cloud software, voice recognition, and AI.
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