Automatic - 10 Minutes News for Hoteliers - Page 114

Hugo Bolaños Appointed Executive Chef for Four Seasons Hotel Westlake Village

🍴 Canada, Toronto, February 26, 2025 – Four Seasons Hotel Westlake Village appointed Hugo Bolaños as Executive Chef. Bolaños, a first-generation immigrant with over 30 years of experience, will oversee the hotel's five restaurants, wellness programming, and catering services. Previous roles include Chef de Cuisine at Michelin-starred CUT and Executive Chef at Hotel Bel-Air. An artist and family man, Bolaños aims to enhance dining experiences and introduce new seasonal menus.

Waldorf Astoria Hotels & Resorts Set to Make Bahrain Debut

🏠 In Dubai, on February 26, 2025, Hilton (NYSE: HLT) and Al Sorouh Hospitality announced the Waldorf Astoria Bahrain Bay in Manama, marking the brand's entry into Bahrain. Waldorf Astoria Bahrain Bay, adjacent to The Avenues - Bahrain, will offer 120 rooms and apartments, personalized concierge service, and amenities like two pools, a fitness center, a spa, and three high-tech meeting rooms. This project extends Hilton's partnership with Alshaya Group, which includes two hotels at The Avenues - Kuwait and three in Riyadh.

The Bastion Collection Selects Auberge Resorts Collection to Manage the Woodward

🏡 In Bethesda, Maryland, Auberge Resorts Collection was selected by The Bastion Collection to manage The Woodward in Geneva, Switzerland, starting February 1, 2025. The iconic luxury hotel, opened since 1901, features a Three Michelin Key status, 26 suites with panoramic views, The Guerlain Spa, and dining venues like the Two Michelin Star L'Atelier Robuchon. Executive Pastry Chef Titouan Claudet received top awards in 2025. Wellness spans 1,200 square meters, including Geneva's longest indoor pool at 21 meters. Auberge, known for creating unique guest experiences, is expanding in Europe with upcoming openings in Florence and London, adding to its existing properties in France and Greece.

3 min

DIRECTV for BUSINESS’s Advanced Entertainment Platform Launches Two New Apps

📄 RoomKeyPMS, with over 25 years of success and serving more than 70,000 guestrooms in North America, is releasing new tools in 2025 for improved security and operational connectivity. The technological roadmap includes Multi Factor Authentication (MFA) for stronger remote access security, tokenization of credit cards to reduce fraud, and enhanced mobile check-in. Gift cards can now be sold and redeemed directly through RoomKeyPMS. Upcoming Mobile Check-In enhancements will allow guests to bypass the front desk, with full credit card processing and room access via mobile devices. RoomKeyPMS is expanding its interface library for point-of-sale integrations and mobile communications, aiming to streamline enterprise communication and improve guest experiences.

3 min

Absolute Hotel Services Chooses Oracle to Drive Efficiency and Revenue

🔔 RoomKeyPMS, with over 25 years of success, is serving more than 70,000 guestrooms across North America as of 2025. They are enhancing security via Multi Factor Authentication (MFA) and tokenizing credit cards to reduce fraud. Integrations will support various hotel operations, and their “Embedded Gift Cards” feature through RoomKeyPMS Payments was recently released. An end-to-end Mobile Check-In Experience with mobile keys and point-of-sale integrations is in development, aimed to streamline hotel operations and guest experience.

5 min

Why Next-gen PIM Systems Are the Future of Hotel Data Management

🏨 AI-driven product information management (PIM) systems are transforming hotel operations by enhancing personalization, optimizing pricing strategies, and ensuring real-time data accuracy across multiple channels. Martin Balaam, CEO & Founder of Pimberly, explains the use of AI in improving direct bookings, competing with OTAs, and maintaining data integrity. AI's predictive analytics help hotels maximize revenue by adjusting pricing based on various factors and demand trends. PIM platforms centralize data, enable dynamic content creation, and feature built-in validation, reducing manual effort and preventing outdated or incorrect information. AI-generated content must be overseen by humans for brand consistency and authenticity. In the next five years, AI-driven PIM is expected to automate marketing, offer real-time sentiment analysis, and assist in property upgrades, focusing on delivering optimized guest experiences.

3 min

Aptech Introduces PVNG FAM Accounting/Finance Solution for Hotels

🔔 RoomKeyPMS, with over 25 years of experience and serving 70,000+ guestrooms in North America, begins 2025 rolling out new tools for better guest data security and operational connectivity. New features include Multi Factor Authentication (MFA) for remote access, tokenization of credit cards to reduce fraud, expanded integrations for various hotel services, and mobile check-in enhancements. No security breaches have been reported since their 10-year security initiative began. Additionally, RoomKeyPMS introduced 'Embedded Gift Cards' for year-round revenue generation. Upcoming integrations will include point-of-sale systems and a mobile communications platform for guest engagement.

3 min

Cloudbeds and Sabre Hospitality Announce Partnership

💳 RoomKeyPMS, a property-management system provider with over 25 years of success, serves 70,000+ guestrooms in North America and is enhancing security and guest experiences in 2025. They are introducing Multi Factor Authentication (MFA) to protect data, tokenizing credit cards to reduce fraud, and improving mobile check-in for direct room access. The platform now offers Embedded Gift Cards sales and is expanding its integration library to include point-of-sale systems and mobile communication, aiming to streamline operations for hoteliers and improve convenience for travelers.

RoomKeyPMS 2025 Roadmap Includes Enhancements to Boost Security and Speed Check-in

💾 RoomKeyPMS, with over 25 years in business and servicing 70,000 guestrooms in North America, is starting 2025 with a technology roadmap enhancing security and guest experience. New features include Multi Factor Authentication (MFA) for data protection, tokenized credit card processing to reduce fraud, and mobile check-in allowing direct room access. Since a decade-long focus on security, RoomKeyPMS reports no breaches, emphasizing their commitment to safeguarding transactions. The platform also introduced 'Embedded Gift Cards' for increased revenue and guest loyalty. Upcoming enhancements will support full credit-card processing during mobile check-in and integration with Flexipass Mobile Keys for keyless room entry. RoomKeyPMS is expanding its interface library for POS integrations with 45% of customers requiring this feature, aiming to streamline communication across enterprises.

3 min

Meyer Jabara Hotels Promotes Eric Churchill to Chief Operating Officer

💾 RoomKeyPMS, with over 25 years of success, serves 70,000+ guestrooms in North America and is enhancing its systems in 2025 to increase guest and hotelier satisfaction. New security measures include Multi Factor Authentication and tokenized credit cards to mitigate data breaches. Technological integrations are expanding, including mobile check-in and POS systems. RoomKeyPMS is also releasing a gift card system and will offer mobile key access through Flexipass, aiming to streamline bookings and boost guest loyalty. Approximately 45% of customers require POS integration. RoomKeyPMS distinguishes itself with responsiveness and comprehensive industry knowledge from its hotel-experienced staff.

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