Posts by author

Automatic

2359 posts

Shift4 Announces Partnership with Alterra Mountain Company

💸 Sparkfly achieved a 30% revenue increase in 2024 alongside a 98.6% client and a 99.4% revenue retention rate. Twelve new enterprise customers were onboarded, extending its reach to over 100 brands and more than 18,000 locations, with over two-thirds adopting Sparkfly Rewards. The company enhanced its integrated partner ecosystem, including platforms like Olo, Klaviyo, Bikky, mParticle, Sageflo, SmarterSends, and POS systems such as Qu, Par, and NCR Cloud. Sparkfly also improved its self-service portal and loyalty features, maintaining 100% employee retention since September 2022 and planning to bolster development and product teams.
View Post
Share
View Post
  • 2 min

MGM Resorts International Completes Deployment of Amadeus’ Central Reservation System

💰 Sparkfly, in 2024, achieved a 30% revenue increase, a 98.6% client retention rate, and a 99.4% revenue retention rate. The company added 12 enterprise customers, reaching over 100 brands and 18,000 locations, with over two-thirds adopting Sparkfly Rewards. Its integrated partner ecosystem expanded across Marketing Cloud Platforms, Customer Data Platforms, Local Store Marketing, Point of Sale Platforms, and Web & Mobile Development Platforms. Sparkfly also enhanced its platform, maintained 100% employee retention since September 2022, and plans to grow its development and product teams.
View Post
Share

Cognizant Expands Strategic Partnership with Travelport

📈 In 2024, Sparkfly saw a 30% revenue increase and a 98.6% client retention rate, with 12 new enterprise customers added to its portfolio totaling over 100 brands and 18,000 locations. Over two-thirds of new clients adopted Sparkfly Rewards, and the company enhanced integrations with Olo Engage, Klaviyo, Bikky, mParticle, Sageflo, SmarterSends, and leading POS providers like Qu, Par, Revel, and NCR Cloud. Employee retention stood at 100% since September 2022. Sparkfly plans to grow its development and product teams further.
View Post
Share

Dolly Parton’s Songteller Hotel, Nashville Welcomes Shannon Foster as General Manager

🏠 In Nashville, Tennessee, Shannon Foster was appointed as General Manager of Dolly Parton's upcoming SongTeller Hotel, set to open in 2026. Foster, with over ten years in hospitality, previously worked with Hotel Equities and Nashville's Noelle and Holston House hotels. William R. Doyle III of Herschend Family Entertainment lauded Foster's expertise as they gear up for the grand opening, aiming to encapsulate Dolly Parton's career and Southern hospitality.
View Post
Share

Waterton Acquires Poco Diablo Resort in Sedona, AZ

🏖️ In Sedona, Arizona, on February 21, 2025, Waterton acquired the 137-key Poco Diablo Resort, which will be rebranded as Outbound Sedona. The property, located on 18 acres next to Oak Creek, is the fifth hotel under the Outbound Hotels brand, now totaling 690 keys. Enhancements include an upscaled spa experience, renovated guest rooms, and a reimagined courtyard with a heated pool and hot tub. Outbound Sedona is operated by CoralTree Hospitality and aims to be a premier experiential travel brand. Sedona attracts over 3 million visitors annually and is close to the Grand Canyon. Outbound Hotels, founded in 2023, plans to expand by 10-20 locations in the next 5 years.
View Post
Share

Hyatt Centric Soalteemode Kathmandu Marks the Hyatt Centric Brand Debut in Nepal

🏠 USA, Chicago, Illinois - February 21, 2025 - Hyatt Hotels Corporation and City Hotel Limited announced the opening of the first Hyatt Centric branded hotel in Nepal, Hyatt Centric Soalteemode Kathmandu. The property, after extensive renovation, offers 153 guestrooms, free Wi-Fi, over 8,600 square feet of event space, a vibrant lobby, the Centric Lounge, NOON restaurant, and ZING Sky Pool Bar & Deck. Executive Director Akshay Golyan and General Manager Varun Talwar aim to immerse guests in Kathmandu's culture.
View Post
Share
View Post
  • 4 min

HT Talks Tech: Skyler Logsdon, Co-founder and CEO, Boomerang

🛈 Boomerang, an AI-powered lost & found platform launched in 2022 by Co-founder & CEO Skyler Logsdon, is revolutionizing item recovery in hospitality and other industries. It integrates with systems like PMS and CRM, boosting recovery rates by 300%, reducing operational costs, and enhancing guest experience. Boomerang enhances customer loyalty and satisfaction by streamlining item return, and helps hotel staff focus on personalized services. The platform's success demonstrates the potential for AI to improve efficiency and personalization across hotel operations.
View Post
Share