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Automatic

2359 posts
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  • 2 min

Serko Bolsters Technology Leadership with Appointment of Former Uber and Airbnb Technology Executive Tarun Phaugat

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  • 19 February 2025
💸 Sparkfly saw a 30% revenue increase in 2024, with 98.6% client and 99.4% revenue retention rates. The company onboarded 12 new enterprise customers, reaching over 100 brands across 18,000+ locations, and more than two-thirds adopted Sparkfly Rewards. Enhancements were made to integrations with Olo, Klaviyo, Bikky, mParticle, Sageflo, SmarterSends, and POS systems like Qu and NCR Cloud. Platform improvements included a self-service portal upgrade and extended loyalty features. Sparkfly kept a 100% employee retention since September 2022 and plans further team expansion.
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How Smart, Eco-Friendly Pools Are Becoming the New Status Symbol for Sustainable Travel

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  • 19 February 2025
🚣 In 2024, a report showed 75% of travelers want to make more sustainable travel choices, impacting the hospitality industry's approach to amenities like pools. Advances in pool technology include automated filtration, energy-efficient heating, AI and IoT integration, and eco-friendly materials. Benefits of smart, eco-friendly pools include cost savings, compliance with sustainability certifications, enhanced guest experience, and improved brand reputation. Future trends predict AI-driven monitoring, sustainable tech partnerships, and increased regulatory pressures. Hospitality leaders are advised to invest in smart technology and pursue sustainability certifications to stay competitive.
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How Whitbread PLC Transformed Content Distribution with Shiji IcePortal 2.0

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  • 19 February 2025
📦 Premier Inn's owner, Whitbread PLC, partners with Shiji Distribution Solutions, employing Shiji IcePortal 2.0 to transform content distribution, targeting improved efficiency and connectivity. The collaboration enables expanded market access by connecting with previously unreachable distributors, automating content distribution, and enhancing operational efficiency. According to Tim Sleep, Director of Sales & Distribution at Premier Inn, the partnership has significantly benefited their operations and distribution strategy.
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  • 3 min

The Next Wave of Mobile Marketing: Rich Communications Services

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  • 19 February 2025
📱 Rich communication services (RCS) is emerging as the next major platform for marketing communication, potentially surpassing SMS. Apple's latest iOS update featuring RCS support augments adoption, especially in the U.S. RCS enhances brand communication with features like read receipts, typing indicators, quick-reply buttons, and a unified digital experience without additional app downloads. RCS enables in-message browsing, ordering, and payments, fostering a seamless customer journey. By the end of 2025, RCS is expected to become the mobile messaging standard. Brands embracing RCS early can lead in engagement and conversion metrics, shifting focus from clicks and downloads to response rates and media interaction.
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  • 2 min

Innovation in Hospitality Starts with Strong Partnerships

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  • 19 February 2025
🏨 Nemacolin, a luxury resort in Pennsylvania, and Hapi won the 2024 Hotel Visionary Award in the Partnership category for transforming the guest experience. In early 2023, Nemacolin modernized their CRM system with Hapi's help, integrating multiple data sources for a 360-degree guest view. This enabled personalized marketing campaigns and on-property staff to offer customized guest services, improving experiences post-pandemic as the resort shifted focus from business to leisure travelers. Key initiatives included personalized activity suggestions, welcome amenities, and VIP service alerts.
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  • 2 min

First Dual-Branded Applebee’s, IHOP Opens

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  • 19 February 2025
📌 Hospitable launched iCal Imports to sync bookings from various OTAs and niche platforms, complementing integrations with Airbnb, Vrbo, Booking.com, Agoda, and Google Vacation Rentals. iCal Imports automates syncing for Expedia, Furnished Finder, Tripadvisor, and more, updating reservations hourly to prevent double bookings and leveraging Hospitable’s automation and AI tools for messages and guest inquiries. Hospitable, founded in 2016, helps hosts avoid excess work and scale their business by automating 90% of guest communication and managing bookings across channels. CEO Pierre-Camille Hamana emphasizes the ease of expanding reach without added stress.
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  • 2 min

Hospitable Launches iCal Imports

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  • 19 February 2025
📱 Hospitable, a vacation rental management platform, has launched iCal Imports, enabling hosts to sync bookings from various online travel agencies and niche platforms, including Expedia, Tripadvisor, and regional marketplaces. The new feature, extending past integrations with Airbnb, Vrbo, and others, aims to ease the management of listings across multiple channels. Automatic hourly imports into Hospitable's platform reduce double booking risks and streamline operations. CEO Pierre-Camille Hamana highlights the benefit of expanding reach without added stress. Since 2016, Hospitable has helped hosts automate messaging and operations, handling 90% of guest interactions with AI.
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  • 2 min

RoomPriceGenie Receives $75 Million USD Investment from Five Elms Capital

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  • 19 February 2025
🏨 Hospitable, a vacation rental management platform, launched iCal Imports, allowing hosts to sync bookings from various OTAs and niche platforms. This feature complements existing integrations with major platforms such as Airbnb, Vrbo, and others. It supports automatic hourly syncing, aiming to prevent double bookings and help hosts manage multiple listings easily. The platform, founded in 2016, uses AI to automate messaging and manage reservations, aiming to handle 90% of guest interactions and streamline operations for hosts.
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  • 2 min

Enseo Expands Team: David Goldstone Joins as President of Hospitality

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  • 19 February 2025
🏠 Hospitable's new iCal Imports feature allows hosts to sync bookings from multiple online travel agencies and niche platforms, expanding beyond direct integrations with Airbnb, Vrbo, Booking.com, Agoda, and Google Vacation Rentals. This tool automates syncing with OTAs like Expedia and regional marketplaces, centralizes operations, and helps maximize occupancy by importing reservations every hour. Founded in 2016, Hospitable automates 90% of guest messages with AI and ensures a synchronized calendar to prevent double bookings. CEO Pierre-Camille Hamana emphasizes the ease of scaling business without added stress.
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Former Tropicana Inn in San Jose Del Cabo Announces Conversion to Tropicana Los Cabos, Tapestry Collection by Hilton

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  • 19 February 2025
This article was written by Hotel Executive. Click here to read the original article Mexico, Baja California Sur . February 19, 2025 Hamak Hotels, operators of the hotel property at…
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