Automatic - 10 Minutes News for Hoteliers - Page 123

STUDY: 67% of Gen Z Consider Takeout Essential

🍴 The restaurant industry is expected to see sales growth over four percent in 2025, with employment reaching nearly 16 million jobs, driven by operators balancing value and experience. Consumers seek more than affordability, with 70% interested in tasting events, 52% in private dinners, and 50% in cooking classes. Loyalty programs are influential, increasing traffic for 70% of operators and affecting dining choices of 61% of delivery and over 40% of dine-in customers. Operators anticipate on-premises dining to be crucial for success, with 90% of fine dining and 87% of casual dining businesses emphasizing its importance.

Sonny’s BBQ Names George McAllan as New Chief Growth Officer

📢 RMS appoints Adam Seskis as CEO, bringing 25+ years of SaaS and tech industry experience, including roles at Epiq and Wolters Kluwer. Seskis' focus: global market expansion, product enhancement, and customer experience for the hospitality platform. With 40 years of guest data, RMS aims to innovate personalized guest experiences. Based in Melbourne, RMS serves over 7,000 properties in 70 countries, backed by Advent Partners. Seskis, holding a law degree from the University of New England, has lived 15 years in New York.

HungerRush Partners with Backofhouse.io, Gordon Food Service

🏡 Mademoiselle Conciergerie, a luxury villa rental brand, doubled its portfolio value in 2024 by utilizing property management system eviivo. In 2023, its annual revenue was €470,000, soaring to over €1.2 million with around 2,000 bookings in 2024. Direct bookings constituted 40% of their total reservations. The company, co-founded by Laetitia Denux and Erwann Deverdun in 2022, manages 25 luxury villas over a 250 km region in Languedoc-Roussillon, France. Their properties offer unique amenities, including a lagoon pool and football pitch, catering to guests with tailor-made experiences.

4 min

Securing the Voice Channel: How Hotel Leaders Can Protect Their Brand and Customers from Robocall & Robotext Scams

🚫 Amid increasing robocall scams, 68% of consumers ignore calls from unknown numbers and 87% want businesses to protect them more. Spoofing scams cost MGM Resorts over $30 million last year. A survey showed 94% of contact centers worry about the impact of fraud on outbound calls. To combat fraud, the hospitality industry is focusing on Branded Calling and Call Authentication, with 92% of executives acknowledging their role in customer protection. Additionally, 63% of consumers would respond to branded calls from hospitality brands.

3 min

Data, Revenue, and Digital Innovation: Claudia Infante Celebrated with 2024 Lifetime Achievement Award

🏨 Claudia Infante, Chief Data Officer at Margaritaville Enterprises, with 27 years in hospitality technology, has significantly contributed to the brand's data management, customer engagement, and operational efficiency. Key initiatives include the adoption of Salesforce Marketing Cloud, Hapi ETL, and SynXis CRS, and the development of the Master Data Management Program. Infante launched the Margaritaville Perks loyalty program, which gained over 350,000 members and generated more than $150 million in revenue in two years. At Hard Rock International, she assisted in opening 26 hotels and implementing revenue strategies. Infante's legacy in hospitality technology leadership is recognized by her Lifetime Achievement Award, reflecting her influence on industry standards and mentoring efforts.

3 min

Torchy’s Tacos Lights Up Customer Experience with New Loyalty Programm

🏡 Mademoiselle Conciergerie, a luxury villa rental brand, doubled its portfolio value by leveraging eviivo's property management system. In 2024, the company's annual revenues soared from €470,000 to over €1.2 million with nearly 2,000 reservations and 40% direct bookings. Operating 25 luxury villas over 250 km in Languedoc-Roussillon, France, the co-founders Laetitia Denux and Erwann Deverdun started the business in 2022. They offer unique properties with tailored services, assisted by the efficiencies of eviivo's platform.

3 min

AIIR Products Study Finds 37% of Industry Leaders Overlook HVAC Efficiency

🏡 Mademoiselle Conciergerie, a luxury villa rental brand, doubled its portfolio value by leveraging eviivo's property management system, increasing annual revenues from €470,000 in 2023 to over €1.2 million in 2024 with nearly 2,000 annual reservations. Achieving 40% direct bookings, the brand manages 25 luxury villas across a 250 km region in Languedoc-Roussillon, France. Co-founders Laetitia Denux and Erwann Deverdun started the company in 2022, offering bespoke services and unique experiences at properties like Mas El Chaparo, Villa Halo, and Mas Sureda.

3 min

Mademoiselle Conciergerie Double Revenue in 2024 by Boosting Direct Bookings

🏡 Mademoiselle Conciergerie doubled its portfolio value in 2024 by leveraging the eviivo property management system. Annual revenues soared from €470,000 in 2023 to over €1.2 million in 2024, with nearly 2,000 reservations. Direct bookings hit 40%, thanks to eviivo's financial insights. The company, founded in 2022, manages 25 luxury villas across a 250 km region in Languedoc-Roussillon, France. Co-founders Laetitia Denux and Erwann Deverdun offer bespoke stays, including services like private chefs and activities.

3 min

Vita Mojo Partners with the Salad Project to Scale Digital Experience for Customers

🏡 Mademoiselle Conciergerie, a luxury villa rental brand, doubled its portfolio value using eviivo's property management system. In 2024, revenues soared from €470,000 to over €1.2 million with nearly 2,000 reservations. Direct bookings rose to 40%, leveraging financial insights from eviivo's reports. The brand offers 25 luxury properties across Languedoc-Roussillon, France, and was founded in 2022 by Laetitia Denux and Erwann Deverdun. The company emphasizes bespoke experiences and high standards of service.

Flybuy Launches Catering Order Optimization for Restaurants

🏡 Luxury villa rental brand Mademoiselle Conciergerie doubled its portfolio value by leveraging eviivo's property management system. In 2024, revenues soared from €470,000 to over €1.2 million with nearly 2,000 reservations, and direct bookings hit 40%. Co-founders Laetitia Denux and Erwann Deverdun operate 25 luxury villas across Languedoc-Roussillon, offering bespoke services for a discerning clientele. Founded in 2022, the company thrives on personalizing stays and managing complex financials with eviivo's detailed accounting features.

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