Lodging Interactive Launches GuestCONNECT
📃 Duetto, a leader in hospitality revenue management software, released its 2025 trends report, identifying rising costs, AI, personalization, evolving revenue metrics, and data integration as key challenges for hoteliers. Increased costs, particularly labor, are the top concern. With 54.5% of respondents planning to invest in a revenue management system in 2025, and 61.1% looking to increase their technology budgets, the industry prioritizes tech advancements. AI is recognized for its predictive forecasting and dynamic pricing benefits, yet skepticism about replacing human judgment persists. Personalization is emphasized for enhancing guest experiences and loyalty. Revenue metrics are shifting towards total revenue per occupied room (TRevPOR) and gross operating profit (GOP) for better profitability assessment. Data's role in revenue strategies is expanding from collection to actionable integration. The report includes insights from Hotel Tech Report, Sandos Hotels & Resorts, CP Hospitality, Noble House Hotels & Resorts, Sandman Hotel Group, and Grand Metropolitan Hotels.
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