Automatic - 10 Minutes News for Hoteliers - Page 138

Interface Systems Reveals 4 Security Trends for 2025

🛡 Interface Systems predicts retail and restaurant security will be shaped by AI, video analytics, and smarter solutions by 2025. Cloud-based video systems will grow, balancing scalability with network bandwidth and video storage costs. AI advancements will integrate video with access control and environmental sensors, with “human in the loop” oversight. Retail crime sophistication rises with imposter tactics and cellular jamming, prompting businesses to adopt cloud video and active remote monitoring for resilience and real-time detection.

2 min

Guestara Raises $500K to Transform Hotel Guest Management with AI

🏨 Hotelogix, a cloud-based hospitality tech provider, launched an hourly booking module for hotels to offer flexible check-in/out and affordable stays. Hourly hotel bookings, valued at $16.67 billion in 2019, are expected to reach $25.62 billion by 2027. The trend is prominent in the US, UK, India, Philippines, and Southeast Asia, saving guests up to 60% on costs. Hotelogix's system includes custom reports for tracking hourly booking metrics. GCGC's adoption of the feature led to over 750 bookings, averaging 6 hours each, and a 40% revenue increase per room.

Hotelogix Introduces Hourly Booking Feature

🏨 Hotelogix introduced an hourly booking module for hotels to maximize revenue and offer flexible check-in/check-out times. The hourly hotel booking segment was valued at $16.67 billion in 2019 with a forecast to reach $25.62 billion by 2027. Countries like the US, UK, India, and the Philippines are adopting this trend. Hotelogix's Hourly Booking feature allows for packages, discounts, and late check-outs. GCGC, managing over 60 properties and 8,000 rooms, saw over 750 hourly bookings and a 40% increase in revenue per room.

2 min

P3 Introduces New Custom Booking Engine to Enhance the Hotel Booking Experience for Hoteliers and Guests

🏨 Hotelogix introduced an hourly booking module for flexible hotel check-ins, targeting the hourly hotel booking segment forecasted to reach $25.62 billion by 2027 from $16.67 billion in 2019. Popular in the US, UK, India, Philippines, and Southeast Asia, this model can save guests up to 60% on accommodation costs. Hotelogix's feature includes packages, discounts, and custom reports for tracking revenue and booking metrics. Philippines-based GCGC, managing over 60 properties and 8,000 rooms, saw a 40% revenue increase per room and over 750 bookings averaging 6 hours each.

Mews Acquires Clarity to Expand Operations in APAC and the UK

🏨 Hotelogix introduced an hourly booking module for flexible check-ins and outs, catering to the growing hourly hotel booking market forecasted to reach $25.62 billion by 2027. The trend, popular in the US, UK, India, Philippines, and Southeast Asia, can save guests up to 60% on costs. The Hotelogix system allows for packages, discounts, and late check-outs, with new reports to track hourly booking metrics for revenue optimization. GCGC, managing over 60 properties and 8,000 rooms, saw a 40% revenue increase per room and over 750 bookings averaging 6 hours each.

2 min

Panera’s CEO José Alberto Dueñas Resigned, Paul Carbone Named Interim CEO

🚗 SoundHound AI Inc. at CES showcases a hands-on experience with Lucid's hands-free assistant integrated with SoundHound Chat AI for vehicle control via speech. This technology, live for Lucid Air owners, responds to "Hey Lucid" and understands natural language for queries on weather, sports, and more, without requiring a cellular connection. It offers enhanced functionality through over-the-air updates and supports English, Spanish, French, Arabic, German, and Dutch, with more languages to come.

2 min

Thin Margins, Big Opportunities: How Restaurants Can Boost Profits with Smart Strategies

💸 Labor costs in restaurants account for around 30% of overall expenses, influenced by a 75% turnover rate and non-tipped staff like kitchen workers and managers. Fixed costs, while generally constant, can offer negotiation opportunities. A Bain & Company and Harvard Business School study shows a 5% increase in customer retention could lead to at least a 25% profit boost, with up to 90% for some. For example, a 15% revenue increase on a $1 million restaurant could almost double profit margins, from 10% to 17%.

KSL Resorts Rebrands as Peregrine Hospitality

🏨 Holoconnects, Mews, and CIC Hospitality with 13 Aiden by Best Western hotels, launched an AI-powered holographic front desk avatar on November 21 at Aiden by Best Western Lolland, Denmark. Developed with RAVATAR, the avatar handles check-ins/outs, room key generation, bookings, and FAQs. It operates inside Holoconnects’ 4K high-resolution 3D Holobox, integrated with Mews’ hotel management system. Feedback will refine the avatar's capabilities, aiming to improve guest experiences.

SoundHound AI, Lucid Motors Introduce In-Vehicle Voice Assistant with Integrated Generative AI

🏨 Holoconnects, Mews, and CIC Hospitality with 13 Aiden by Best Western hotels launched an AI-powered holographic front desk avatar developed by RAVATAR. Launched on November 21 at Aiden by Best Western Lolland in Denmark, the avatar assists guests with check-ins/outs, room keys, bookings, and inquiries. The avatar operates inside Holoconnects’ Holobox for a 4K 3D holographic experience. The collaboration aims to improve guest satisfaction by integrating Mews' booking management and automating hospitality operations. Feedback from the launch will refine the technology.

5 min

Human-Centered AI: How Hotels Can Embrace Automation Thoughtfully

🛌 In the hospitality industry, chatbots reduce front desk staff's cognitive load by handling simple guest inquiries, allowing staff to focus on complex questions. A 2024 report shows 70% of hotel guests find chatbots helpful for basic questions but prefer humans for nuanced interactions. Integration issues arise when hotels adopt AI tools without unified structures, risking guest and employee frustration. Successful AI implementation requires employee involvement, training, and feedback. AI can also mine guest data for personalized experiences and operations improvement. Hotels should prioritize ease of AI adoption, employee benefits, and continual re-evaluation to enhance both customer and employee experiences. Author Bob Vergidis is the founder of pointofsale.cloud.

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