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Automatic

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  • 3 min

Starbucks Plans to be ‘Best Job in Retail’

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  • 17 December 2024
☕ Starbucks CEO Brian Niccol announced doubling paid parental leave for U.S. employees working 20+ hours weekly, starting March – birth parents get 18 weeks, non-birth parents 12 weeks fully paid. The company offers competitive pay, 100% tuition coverage through the SCAP, healthcare, Bean Stock grants, and student loan management via Tuition.io. Starbucks fills 90% of retail leadership roles internally. Amidst a tight labor market, 75% of hospitality managers worry about consistent customer experience, and 70% fear staff burnout. Starbucks also removed milk alternative surcharges, reducing costs for nearly half of U.S. customers by over 10%. Niccol joined Starbucks in September, prioritizing technology investments and app improvements.
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  • 3 min

How Tech Can Turn Sustainability Goals into a Selling Point for Hotel Guests

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  • 17 December 2024
🏕 Travelers seek sustainable travel and 'sustainable luxury' hotels. New technology aids in sustainability, with 58% of guests believing AI enhances their stay. Millennials expect digital features like mobile check-ins (57%). Mobile concierge services and smart room technology improve experiences and conserve energy. The maritime industry's annual CO2 emissions from the top 300 superyachts total nearly 285,000 tons. Electric hydrofoiling (e-foiling) vessels could reduce noise pollution, provide cleaner air, and improve comfort, addressing 1 in 3 people's susceptibility to motion sickness.
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  • 4 min

Maximizing Guest Engagement: How Hotels Can Boost Holiday Event Attendance

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  • 16 December 2024
📆 During the holiday travel season, hotels leverage calendar marketing tools to enhance guest experiences and boost event engagement. Innovative strategies include subscription calendars, seamless event reminders, personalized event experiences, and streamlined RSVPs. These practices aim to keep hotel events top of mind amidst the busy season. Michael Nilsson, CEO of AddEvent, highlights the importance of these tools for the 250K+ customers served by his company, including Fortune 500 clients.
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  • 2 min

AVANT-Owner Now Available on Oracle Cloud Marketplace

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  • 16 December 2024
🏖 Hostaway's 2024 STR Market Report indicates a shift in property managers' concerns from technology to growth and scaling complexities, now ranked as top challenge. Climate-related concerns surged, with an 8% focus among managers, reflecting 24 times more mentions than the previous year. Economic volatility dropped out of the top eight concerns. AI adoption and dynamic pricing use grew by 45%. Over 300 property managers across 51 countries participated in the survey.
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  • 2 min

Hapi CEO, Luis Segredo, Named Chair of the 2025 AHLA Global Technology 100

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  • 16 December 2024
📍 Hostaway's 2024 STR Market Report shows property managers' top challenge is growth and scaling, overtaking technology concerns. Climate-related issues emerged significantly, being mentioned 24 times more than the previous year, accounting for 8% of surveyed managers' concerns. Economic volatility dropped out of the top eight concerns. Over half of the managers now employ AI in daily operations, with dynamic pricing increasing by nearly 45%. The report surveyed over 300 managers from 51 countries, indicating a shift towards operational resilience and adaptability.
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Dutch Bros Coffee Taps Former Retail Exec for Chief Technology and Information Officer

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  • 16 December 2024
💾 AVANT-Hospitality Solutions, part of Oracle PartnerNetwork, announced AVANT-Owner, an operational management system with robust accounting for condo properties, is now available on Oracle Cloud Marketplace. The solution integrates with OPERA Cloud through Oracle Hospitality Integration Platform, utilizes APEX reporting tools, and runs on Oracle Cloud Infrastructure (OCI), offering scalability, security, and high performance. Felicitas Sarciat, CEO of AVANT, emphasizes the ease for Oracle community customers to benefit from AVANT-Owner in meeting ownership management needs.
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Domino’s Latest Promo Leverages Loyalty

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  • 16 December 2024
📈 Hostaway’s 2024 STR Market Report, surveying 300+ property managers in 51 countries, reveals growth and scaling as the top challenge, replacing technology concerns. Cleaning/maintenance ranks second. Climate-related worries spiked, mentioned 24x more than last year, accounting for 8% of responses. Economic volatility fell from fifth place and is no longer a top-eight concern. AI adoption and dynamic pricing soared, with a 45% increase in use for decision-making and strategy. The industry is shifting focus to adaptability and resilience against environmental changes.
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Workstream Partners With Nadeem Bajwa’s BE Solutions

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  • 15 December 2024
📈 Hostaway's 2024 STR Market Report surveyed over 300 property managers across 51 countries, revealing growth and scaling as the top challenge, overtaking technology concerns which fell to sixth place. Climate-related issues saw a significant increase, mentioned 24 times more than the previous year and representing 8% of concerns. Economic volatility dropped out of the top eight challenges. More than half of managers now use AI, and dynamic pricing popularity increased by nearly 45%.
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REPORT: Restaurants Gift Card Sales Peaked Early on Thanksgiving Weekend

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  • 15 December 2024
🎁 Starbird, a super-premium fast food concept, partners with Mehta Investment Group for a franchise development agreement to open 17 new locations in Washington state by 2025—15 in Seattle, 2 in Spokane. This follows Starbird's first expansion outside California, with seven locations planned for Denver through Whiplash Holdings. Starbird boasts an Average Unit Volume (AUV) of $4.1 million. Franchise candidates require a net worth of $3 million, liquid capital of $1 million, with investments ranging from $1,138,074 to $1,588,963.
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  • 1 min

What Hotels Can Learn from Portland’s Immersive Art Experiences – Teddy Albertson

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  • 15 December 2024
🏨 Portland's hospitality industry examined: insights from Teddy's career, the city's 5-year evolution, the concept of "public joy", and future potential collaborations with creatives like Mike. Timestamps reveal key discussion segments: Introduction (00:00), career story (03:54), business skills in hospitality (07:50), Portland's changes (10:31), creating joy (17:24), its value (22:01), artist collaboration (29:31), future actions (35:22), and creativity's efficiency (38:34).
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