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2374 posts

Marriott International Appoints Sam Basu as Area General Manager for Puerto Rico and General Manager of The Ritz-Carlton, San Juan

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  • 24 October 2024
This article was written by Hotel Executive. Click here to read the original article Puerto Rico, San Juan. October 24, 2024 Marriott International is pleased to announce Sam Basu as…
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  • 3 min

‘LG Channels’ to Launch on Hotel TVs, Enhancing Guest Experience

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  • 24 October 2024
📱 PPDS, the global Philips Professional Displays provider, will exhibit at The Hospitality Show from Oct 28-30, with Philips MediaSuite TVs and Hospitality TV 4000 Series, featuring Google Cast™, Netflix, and no additional costs for equipment or subscriptions. The Hospitality Show, at Henry B. Gonzalez Convention Center, San Antonio, TX, expects 400 exhibitors and 5,000 visitors. Philips Tableaux Advance Color ePaper displays will debut, showcasing energy-saving digital signage solutions for the hospitality industry. Philips MediaSuite offers voice control, app access, and remote management. Philips Tableaux displays are portable, energy-efficient, and can be managed remotely.
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  • 4 min

Start-Up Spotlight: How Travly Revolutionizes Travel with Video

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  • 23 October 2024
📱 Co-founders Zak Longo and Mayur Patil launched Travly, a travel platform, in 2022 aiming to revolutionize travel booking. Longo's European trip highlighted the reliance on social media for travel advice, especially among Gen Z. Travly merges user-generated content with bookings, offering transparency against "travel catfishing." With over 25 million followers and 1 billion monthly views, Travly's app and website feature "Dupes" for cost-effective booking. Since its OTA app launch, it has achieved 13,000 registrations and 500 video submissions. Hotels benefit from Travly’s 1000-influencer network, enhancing visibility and bookings. Through a partnership with Booking.com, Travly earns commissions, integrating monetization with user experience. A campaign with Omni Hotels & Resorts and Southwest Airlines generated nearly 7 million views and 500,000 likes.
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UrVenue and UrResort Now Available on Oracle Cloud Marketplace

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  • 23 October 2024
This article was written by Hospitality Technology. Click here to read the original article IRIS, a provider of digital ordering for the hospitality industry, announces a host of new features…
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Hallmark Expands Digital Gifting with New Gift Card Greetings

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  • 23 October 2024
This article was written by Hospitality Technology. Click here to read the original article The Hospitality team at PPDS, the exclusive global provider of Philips Professional Displays, is excited to…
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Kura Sushi USA Adds QR Scan Plate System for Real-Time Consumption Analytics

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  • 23 October 2024
This article was written by Hospitality Technology. Click here to read the original article The Hospitality team at PPDS, the exclusive global provider of Philips Professional Displays, is excited to…
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Study: the Impact Restaurant Reviews Have on Customer Choices

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  • 23 October 2024
📱 PPDS, provider of Philips Professional Displays, will exhibit at The Hospitality Show, Oct 28-30, with 400 exhibitors and around 5,000 visitors at the 514,000 sq ft Henry B. Gonzalez Convention Center, San Antonio, TX. Showcasing Philips Hotel TVs and digital signage solutions, Philips MediaSuite TV (19”-75”) and the Hospitality TV 4000 Series, offering built-in Google Cast™ and Netflix without extra equipment or fees. Philips Tableaux ACeP displays (13”, 25”, 32”) feature energy savings, remote management, and weigh only 3.5kg.
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  • 3 min

AHLA, World Wildlife Fund Make it Easier for Hoteliers to Reduce Food Waste

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  • 23 October 2024
🏨 Cloudbeds announced its ambition to create the first property management system (PMS) that unifies hotel operations on October 23 at the Passport User Conference. Cloudbeds Intelligence, a ‘smart hospitality engine’ leveraging causal and multimodal AI, aims to offer real-time insights and actionable recommendations, potentially increasing RevPAR by 15% and occupancy rates by 10%. CEO Adam Harris emphasizes the platform's ability to guide hoteliers in dynamic decision-making across revenue management, marketing, operations, and guest experience. Head of Machine Learning at Cloudbeds, Amit Popat, highlights the platform's advanced capabilities, including predicting marketing strategies to mitigate cancellations and personalizing guest experiences. Cloudbeds Intelligence will enable hotels to optimize rates, tailor marketing campaigns, and enhance guest satisfaction using comprehensive datasets.
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  • 3 min

The Paradox of Standards: How Mastery Elevates Personalization in Hospitality

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  • 23 October 2024
👨‍💻 Today's hotel guests seek emotional connections during their stays, beyond just accommodation. Implementing brand standards ensures consistent quality across properties, without stifling staff creativity. Well-designed standards enable staff to respond authentically within a brand's structured framework. Training, including technical aspects and role-play scenarios, empowers employees to handle various situations confidently, maintaining the brand promise while adding personal touches. Effective standards become invisible to guests, highlighting genuine care and emotional authenticity in service, which is the essence of exceptional hospitality.
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  • 3 min

Up Hotel Agency Launches Dynamic AI-Driven Website Tool for Independent Hotels

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  • 23 October 2024
🎧 Yobe, a voice technology provider, launched VIENNA for intelligent voice data capture and analysis, even in noisy environments. Utilizing AI and signal processing, VIENNA integrates seamlessly across healthcare, retail, transportation, and customer service sectors. It's deployable on the edge, hosted on servers, or via an API call. VIENNA distinguishes speech, captures emotional cues, and supports real-time customer sentiment analysis, driving business efficiency and innovation. Yobe has partnered with a major airline, demonstrating VIENNA's value in busy airport settings.
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