Domino’s Promotes Kate Trumbull to EVP, CMO
This article was written by Hospitality Technology. Click here to read the original article For many, checking into a hotel can mean the beginning of an exciting adventure, a relaxing…
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Inside IHG’s People Programs: Creating Leaders in Hospitality – Leanne Harwood, IHG
🏩 Leanne Harwood, SVP and Managing Director at IHG, highlights the value of people investment in hospitality (Oct. 16, 2024). IHG's RISE program targets elevating female leadership through mentorship [03:26]. Focus on empowerment programs scalability and career transformation [04:34], with mentorship and sponsorship being key for career growth [05:06]. "Lean In Circles" promote open dialogues for sharing experiences [07:01].
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Push Operations Integrates with Toast Ecosystem
This article was written by Hospitality Technology. Click here to read the original article Hospitality America is investing in its technology infrastructure aimed at revolutionizing business intelligence across its hotel…
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Hilton and Be My Eyes Launch Industry‑First Partnership to Enhance the Hilton Stay for Guests who are Blind or Low Vision
This article was written by Hospitality Technology. Click here to read the original article Hospitality America is investing in its technology infrastructure aimed at revolutionizing business intelligence across its hotel…
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Scent, Spice, and Service: The Sensory World of Six Senses – Leanne Harwood, IHG
This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, Leanne Harwood, SVP and Managing Director of Luxury and Lifestyle Brands in…
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Chatrium hospitality selects Shiji PMS to accelerate digital transformation and scalability
🏨 Chatrium Hospitality, based in Thailand, partners with Shiji for digital transformation, implementing Shiji Enterprise Platform on October 15, 2024. Chatrium manages 11 properties under two brands with over 3,100 keys in Thailand, Myanmar, and Japan. The first to adopt the new system, Chatrium Hotel Riverside Bangkok, enhances guest experience with Shiji PMS and cloud solutions. Shiji Group, founded in 1998, now has over 5,000 employees, 80+ subsidiaries, operates in 31 countries, and serves 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets.
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It’s Never Too Late to Define—or Redefine—Your Core Travelers
🏨 Recent reports indicate an increase in travelers choosing trips closer to home, with hoteliers needing to examine demographics, such as geographic locations and purchasing behavior, to tailor guest experiences. A 2023 Morning Consult poll reveals 52% of Millennials and Gen-Z adults took three or more leisure trips in the past year, despite inflation pressures. Key trends include remote work, extended stay, bleisure travel, and health and wellness. Revenue management insights guide hoteliers in marketing strategies, focusing on segmented revenue performance, Average Daily Rate (ADR), and Revenue Per Available Room (RevPAR). Personalization is expected by travelers, with data on preferences used to enhance the guest experience. Guest feedback is crucial, with the best practice being to solicit it within 48 hours of departure. Geoff Roether of IDeaS emphasizes using traveler data to improve their experience.
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At MURTEC Executive Summit: Robots to the Rescue
🤖 MURTEC Executive Summit 2024 is set for October 21-23 at the Fairmont Grand Del Mar in San Diego, featuring sessions like "Robots to the Rescue." Qualified restaurant technology executives can attend for free with a $500 waiver using the code COMP500. Attendance is exclusive to industry operators with restrictions, while solution or service providers require sponsorship. Registrations are subject to approval.
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