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Automatic

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  • 4 min

Mews Introduces All-in-One ePOS and Payments Terminal to Streamline F&B and Hotel Operations

🍴 Famous Foods Street Eats at Resorts World Las Vegas selected Agilysys InfoGenesis POS, guest-facing kiosks, and additional solutions for its 24,000 square-foot dining area featuring 16 stalls. Since 2021, visitors could order and pay via interactive kiosks. The upgrades enable real-time menu and price changes, SMS notifications for order readiness, and player point payments integration. The system includes 34 IG Kiosks, Agilysys Pay, Agilysys Analyze, and a Kitchen Display System for improved efficiency and guest experience.
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Sapia.ai Adds Tool for Interview Management in High-Volume Hiring

💱 Konnect, an HR service provider, partners with TREW Capital Management to deliver HR services and a learning platform for Rubio’s Restaurant Group. Rubio’s, founded in 1983, operates 85 locations in California, Nevada, and Arizona. Konnect will streamline workforce management for Rubio's, ensuring compliance and operational efficiency across all locations, and will provide tailored training programs through its learning management system, KonnectEd.
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  • 4 min

Tripadvisor Launches Immersive Resort Tour for Paradisus by Meliá on FireTV and Alexa

🍴 Famous Foods Street Eats at Resorts World Las Vegas selected Agilysys InfoGenesis POS and guest-facing kiosks to enhance 16 culinary stalls over a 24,000 square-foot area. Launched in 2021, the interactive kiosks allow diners to order, pay, and receive SMS alerts when food is ready, improving efficiency and guest satisfaction. The system’s flexibility permits real-time menu and pricing updates without downtime. Agilysys was chosen for its robust, user-friendly technology, proven in the hospitality industry, offering innovative, flexible solutions and strong customer support.
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  • 1 min

Lead with Innovation: Don’t Miss the Keynote by Scott Steinberg at MURTEC Executive Summit

📈 The MURTEC Executive Summit 2024 is slated for October 21-23 in San Diego, featuring sessions on experiential loyalty, brand innovation, dynamic pricing, and robotics. Qualified restaurant technology executives can register for free with a $500 value using the code COMP500. The summit targets full-service, QSR, fast-casual restaurants, foodservice operators, and related hospitality sectors, excluding technology providers unless via sponsorship. Registrations undergo review for approval.
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Square Launches Orders Platform

🏝 Kempinski Hotels launched "Responsible Meetings & Events" in partnership with EarthCheck, to enable sustainable event planning. The initiative includes VenueCheck and EventCalculator tools for assessing and reducing events' environmental impacts. Kempinski, with 43 EarthCheck-certified hotels (7 Gold, 21 Silver, 15 Bronze), aims for all certified hotels to enroll by end of 2025. Currently, 18 Kempinski hotels have VenueCheck verification, 12 more are in progress. The tools align with ISO 20121 Event Sustainability Management Systems, aiding in compliance, reporting, and sustainability leadership.
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  • 3 min

Meeting the Expectations of Gen Z and Millennial Travelers: A Digital-First Approach

🏖 Millennials and Zoomers value personalized travel experiences, with Zoomers 2.5 times more likely to desire personalized service than Baby Boomers. AI helps analyze social media to create personalized traveler profiles, impacting choices like room temperature and amenities. WiFi is essential for younger travelers who expect connectivity. 58% of Millennials and Zoomers prefer a travel agent for booking a major trip, and 55% of Zoomers use smartphones for bookings. Travel and hospitality must offer personalized, unique, and cost-effective experiences with visibility into trip data and costs. Sustainability is also a priority, with operators expected to adhere to social and environmental standards, and AI is used to manage sustainability data.
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  • 3 min

Rethinking Cash: How Smart Payment Strategies Can Elevate Hospitality Businesses

💰 The Cash Chasm Report indicates that 48% of hospitality businesses still manage cash manually, costing over $300,000 annually on security, and losing nearly $23,000 due to handling errors. To combat this, 35% of businesses encourage electronic payments, and similar percentages adopt regular staff training (35%), cash handling audits (32%), and stricter protocols (30%). CashTech, integrating hardware and software, is presented as a solution for real-time cash management, aiming to reduce costs, errors, and increase operational transparency, ultimately enhancing customer experience.
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  • 2 min

Dave and Busters, District Taco, Dine Brands, Teriyaki Madness and Wingstop Named Finalists for Hospitality Technology’s MURTEC Breakthrough Award

📝 Recent winners of the Breakthrough Award include Potbelly Sandwich Works, Brooklyn Dumpling Shop, and Mamma Ramona’s in 2023; Taco Bell and Border Foods, Checkers and Rally’s, bartaco in 2022; and Little Caesars, El Pollo Loco, Amara at Paraiso in 2021. Hospitality Technology (HT), reaching over 16,000 hospitality executives, covers IT's role in improving performance for hotel and restaurant operators. It is part of EnsembleIQ, based in Chicago, and offers events like MURTEC and resources like the Restaurant Technology Network (www.restauranttechnologynetwork.com).
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Dave and Buster’s, District Taco, Dine Brands, Teriyaki Madness and Wingstop Named Finalists for Hospitality Technology’s MURTEC Breakthrough Award

📦 Potbelly Sandwich Works, Brooklyn Dumpling Shop, and Mamma Ramona's won Breakthrough Awards in 2023, with Taco Bell and Border Foods, Checkers and Rally’s, and bartaco in 2022, and Little Caesars, El Pollo Loco, and Amara at Paraiso in 2021. Dave & Buster’s will discuss their unified commerce platform, District Taco will talk about tech stack transformation, Dine Brands will share IHOP's AI integration, Teriyaki Madness and Wingstop will reveal their tech strategies at the MURTEC Executive Summit. Hospitality Technology reaches over 16,000 executives and is published by EnsembleIQ, based in Chicago.
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