Automatic

📣 In Berlin, on October 7, 2024, Onsai launched its AI-driven voice solution, Onsai Voice, automating 60% of incoming hotel calls for 24/7 guest communication. The AI integrates with Property Management Systems and is GDPR compliant. Early adopter McDreams Hotels automated 60% of calls since February 2024, noting cost reductions and optimized reservation processes. Onsai, founded in 2024, boasts expertise in AI/ML and hotel management, targeting enhanced hotel operational efficiency.

🛫 Travel and logistics companies face workforce challenges affecting over 3 million employees across the 40 top-grossing firms, with labor shortages and costs up by 40% from 2018 to 2023. Logistics employee turnover increased by 33% post-COVID-19. Annually, 4 million baby boomers retire, with 6,000 pilots hitting the FAA's retirement age of 65. E-commerce growth intensifies demand for logistics workers, as 10-20% of e-commerce revenue goes towards logistics. Despite labor demand and costs rising, productivity in these sectors increased only by 15% from 2018 to 2023, trailing other industries. Outdated workforce planning methods are still common, with one airline's static models leading to 60% misalignment in staffing. AI solutions offer potential benefits, such as predictive models and automation, which can lead to significant operational improvements and cost reductions. Implementing AI can improve workforce management, demand forecasting, and training processes, potentially reducing overtime costs by 15-20% and training bottlenecks by 5-10%.

🍴 Denver-based Dividend Restaurant Group (DRG) promotes Sullivan’s Steakhouse and Eddie Merlot’s, both awarded on Wine Spectator’s 2024 list. DRG uses Champion Management and Tagger Media for influencer marketing, targeting macro and micro influencers. The company has 27 upscale locations and focuses on personalized loyalty campaigns without compromising quality, offering 2-for-$99 deals at Sullivan's on Wednesdays and at Eddie Merlot’s on Tuesdays. Wine events, menu refreshes, and a new loyalty program are also key strategies. Sullivan’s and Eddie Merlot’s are open every day, with special seafood Happy Hour deals in October.