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WATCH: Unleashing the Power of Industry Collaboration

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  • 26 September 2024
This article was written by Hospitality Technology. Click here to read the original article
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PolyAI partners with OpenTable

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  • 26 September 2024
🔎 PolyAI, a voice AI solutions company, partnered with OpenTable to integrate voice assistants into restaurants for reservations and customer insights. National Restaurant Association survey reveals 62% of restaurants lack staff for demand, while 30-60% of calls are missed, per PolyAI data. OpenTable's global network will use PolyAI's voice AI for bookings during and after hours. Melting Pot, a North American restaurant group, adopted the technology across locations in Indiana, New Jersey, and New York. The integration enables rapid deployment within three weeks, aiming to enhance the dining experience and improve revenue. OpenTable's Integration Marketplace offers the integration, which powers over 150 software connections.
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InterContinental Buckhead Atlanta Appoints Kurt Schwan as Director of Sales and Marketing

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  • 26 September 2024
This article was written by Hotel Executive. Click here to read the original article USA, Atlanta, Georgia. September 26, 2024 Intercontinental Buckhead Atlanta is proud to announce the appointment of…
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Capella Hotel Group Appoints General Managers to Helm The Brand’s 2025 Japanese Openings

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  • 26 September 2024
This article was written by Hotel Executive. Click here to read the original article Singapore, Singapore City. September 26, 2024 Capella Hotel Group is excited to announce two new executive…
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Hilton Aruba Caribbean Resort & Casino Undergoing Multimillion-Dollar Renovation and Expansion

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  • 26 September 2024
This article was written by Hotel Executive. Click here to read the original article Aruba, Palm Beach. September 26, 2024 Hilton Aruba Caribbean Resort & Casino is undergoing a progressive…
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Titanic Hotels Selects IDeaS G3 RMS to Maximize Revenue Across German Property Portfolio

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  • 26 September 2024
This article was written by Hotel Executive. Click here to read the original article United Kingdom, London, England. September 26, 2024 Titanic Hotels, a leading hotel brand operating across Turkey…
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Revving Up for the Future: EV Charging Drives New Opportunities for Hotels

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  • 26 September 2024
🚗 EV Connect's 12-month benchmark study of 78 hotel properties showed an average EV charger utilization of 28%, with 73.1% of these hotels offering paid charging services. Monthly session growth rate averaged 3.3%, indicating increasing demand for EV chargers. Additionally, over half of the charging sessions came from new drivers. The top 10% of hotels on the network earned nearly $11,000 per year from charging, significantly contributing to higher revenue per available room rates (revPAR). With 10% of vehicles expected to be electric by 2030, EV charging is becoming essential for hotels to attract guests and increase retention.
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Cutting-Edge Cooling Technologies Are Reshaping Hotel Sustainability

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  • 26 September 2024
🚧 Thermal destratification in hotels reduces energy consumption, balances room temperatures, and cuts costs. It evenly distributes air, reducing temperature differences and heat loss. Advancements include improved compressor technology, safer coolant gas, and optimal HVAC system programming. These innovations lead to more efficient energy use, lower replacement costs, and enhanced guest comfort. Purdue University's study highlights energy savings and guest satisfaction. This marks a sustainable, cost-effective future for hotel operations.
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STUDY: 60% of Consumers Fed Up with Tipping

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  • 25 September 2024
📞 PolyAI, a voice AI company, partners with OpenTable to enhance restaurant customer service. National Restaurant Association survey revealed 62% of operators lack staff for demand, and 30-60% of calls are missed, per PolyAI data. OpenTable's network can now use PolyAI voice assistants for booking and inquiries, even outside working hours. Melting Pot, a North American fondue chain with 90+ locations, is an early adopter, seeing potential for quick implementation within three weeks. OpenTable's Integration Marketplace enables over 150+ software integrations.
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DailyPay, WorkJam Join Forces yo Bring Earned Wage Access to Frontline Workers

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  • 25 September 2024
📈 Piada Italian Street Food partners with Sparkfly to enhance their guest loyalty program, introducing a customizable, tier-based experience with the Piada One digital engagement platform. The new system, replacing separate programs for purchases and catering, integrates with Olo for online ordering and allows guests to earn rewards based on spending, offering benefits like free entrées, drinks, and exclusive challenges. Sparkfly's integration supports a personalized customer journey, with Piada planning tier-based marketing and incentives for loyal customers.
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