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2359 posts

Chipotle Introduces Collaborative Robots to Two Locations

📊 Fourth has launched Fourth iQ, an AI for optimizing restaurant operations. Chains like Pizza Hut and Chili’s are using it to enhance profitability and productivity. Fourth iQ features AI forecasting, real-time KPI dashboards, and is integrated with HotSchedules, PeopleMatter, and MacromatiX. Noodles & Company improved sales forecast accuracy by 20%, saving $4 million in labor, while Chili’s saved 600 labor hours weekly. Bar Louie is implementing AI to improve management and streamline operations. Fourth iQ allows easy AI integration for restaurants.
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Checkmate Introduces New Loyalty, Marketing Solution

📊 Fourth has launched Fourth iQ, an AI for optimizing restaurant chains' workforce and inventory for increased profitability and productivity. Key clients like Pizza Hut, Noodles & Company, and Chili’s benefit from AI forecasting and real-time KPI dashboards. Fourth iQ has helped Noodles & Company improve sales forecasting accuracy by 20%, saving $4 million in labor costs, while Chili’s saved 600 labor hours weekly. Bar Louie aims to integrate AI for streamlined operations across its 63 locations. Fourth iQ integrates with HotSchedules, PeopleMatter, and MacromatiX, part of Fourth’s solutions suite.
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  • 3 min

PAR Technology Renames Core Products

📊 Fourth has launched Fourth iQ, an AI tool for restaurants to enhance operations, profitability, and user experience. Pizza Hut, Noodles & Company, and Chili’s benefit from AI forecasting for scheduling and inventory, including a Real-Time KPI dashboard. Fourth iQ is part of Fourth’s solutions like HotSchedules, PeopleMatter, and MacromatiX. Noodles & Company's sales forecasting improved by 20%, saving $4 million in labor costs, while Chili’s saved 600 weekly labor hours. Bar Louie, with 63 locations, is also adopting Fourth iQ to streamline operations.
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Guesty Extends its AI Capabilities with New Tools for Property Managers

📊 Fourth recently announced the release of Fourth iQ, an AI for optimizing workforce and inventory in restaurants. Major chains like Pizza Hut, Noodles & Company, and Chili’s benefit from AI forecasting and Real-Time KPI dashboards. Noodles & Company increased sales forecasting accuracy by 20%, saving $4 million in labor costs, while Chili’s saved 600 weekly labor hours nationally. Bar Louie, with 63 locations, is integrating AI for enhanced managerial effectiveness and operational efficiency. Fourth iQ integrates into Fourth's existing solutions, aiming to make AI adoption simple for restaurant chains.
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  • 3 min

Loyalty in Action: How Oliver Hospitality Is Engaging Guests and Boosting Signups

🏨 Oliver Hospitality, founded in 2009, launched the "Invited by Oliver" loyalty program and achieved 9,200 signups in three months. The brand operates properties in the Southeast and California, focusing on personalized experiences for guests. The tech for the program was developed with Amadeus, complementing existing tools and managed in-house for customer engagement. Success metrics include new member signups and booking actualization rates, aiming for all guests to become members. The program integrates with Infor HMS PMS for front desk efficiency. Key advice: involve all departments early and allow plenty of time for implementation.
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Fourth Releases AI for Restaurants

💻 Kevin Vasconi, former CIO of The Wendy’s Company, appointed as Chief Digital and Technology Officer at Papa John’s. Vasconi tripled Wendy’s ecommerce in three years and will now lead Papa John’s digital and technology strategy. Papa John's Executive Leadership Team is also expanded with Ravi Thanawala, now Chief Financial Officer and EVP, International, and Joe Sieve as Chief Restaurant and Global Development Officer. Vasconi's experience includes roles at Domino’s and Ford Motor Company amongst others.
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  • 3 min

Massimo Brancaleoni Joins Kempinski Hotels as Chief Commercial Officer

📍 Obvlo reduces content creation time from two weeks to just 60 minutes with AI tools. Personalized local guides enhance guest experience, driving higher revenues and loyalty. AI technology updates 5-10% of dynamic content daily, ensuring accuracy and relevance. Obvlo targets over 100 guest archetypes, factors in weather, and promotes local businesses for authentic experiences. Hotels gain actionable insights through Google Analytics integration, aiding in remarketing and personalized offers. Obvlo's CEO, Callum McPherson, emphasizes the commitment to up-to-date, high-quality content.
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Kimpton De Witt Partners with IRIS to Provide Guests with a Self-Serve, Mobile F&B Ordering Experience

📱 Obvlo has revolutionized the creation of dynamic hotel destination guides, now producing them in 60 minutes—a reduction from two weeks. Their AI tools personalize content for any destination, continuously updated for relevance and accuracy. Obvlo's platform supports over 100 guest archetypes, considering factors like weather and preferences. Daily, 5-10% of the content is refreshed, ensuring up-to-date information. This innovation benefits both large hotel chains and smaller hotels by removing cost barriers and boosting revenue through data-driven personalization and targeted marketing.
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