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Automatic

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  • 2 min

SynergySuite Raises $12M

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  • 21 August 2025
💸 SynergySuite raised $12 million to enhance its AI-powered restaurant platform, aiming for global expansion and innovation. Led by Oyster Capital (Dublin) and supported by First Analysis (Chicago) and Lago Innovation (Chicago), this funding supports SynergySuite's scalability, offering tools like AI forecasting and intelligent labor planning. Headquartered in the U.S., with teams in Ireland, the UK, and Montenegro, it serves brands like Pollo Campero. In 2025, it won multiple awards for innovation and customer service.
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Start-Up Spotlight: Khumbu Tackles Restaurant Tech’s Most Persistent Pain: Integrations

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  • 21 August 2025
💻 In 2021, Rahul Musunuri and Mrudula Vadlamudi launched Khumbu, a dedicated company focused on restaurant integration, spun out from their technology consultancy. Bootstrapped from inception, Khumbu aims to handle complex integrations, enabling clients to focus on growth. The name is inspired by the Khumbu region near Mount Everest, symbolizing their goal to help customers reach new heights. In 2025, Khumbu debuted at the Restaurant Technology Network's Start-Up Alley during the MURTEC Experience Matters event.
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Safara Takes Aim at OTAs With New 0% Commission Platform for Independent Hotels

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  • 21 August 2025
🍴 Vistify Inc. launched Menu Builder by vMenu, allowing restaurants to create and update menus quickly. The tool features a drag-and-drop interface, enabling menu customization in under an hour. CEO Michael Mathieu highlighted its ability to adapt to local demands without design support. Unlike complex legacy systems, Menu Builder provides a speedier, user-friendly option for replicating menus and localizing content, eliminating the need for external designers and custom code in fast-paced QSR environments.
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IRIS and Travel Curious Team Up to Turn Digital Directories into Experience Hubs

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  • 21 August 2025
🍴 Vistify Inc. launched Menu Builder by vMenu, allowing restaurants to create branded, dynamic menus quickly. Operators can update and publish menus in under an hour, adapting to local demand without tech support. CEO Michael Mathieu highlights its real-time update deployment and brand consistency, transforming the Quick Service Restaurant (QSR) environment. The tool's intuitive interface allows custom fonts, logos, and visuals, offering a faster solution compared to legacy systems that relied on external designers and custom code.
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  • 5 min

The Secret to Winning Guest Loyalty in Tribal Casinos

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  • 21 August 2025
🎲 Younger generations, especially Gen Z and Millennials, now shape casino expectations. Over 80% of them prioritize non-gaming amenities like bars and spas. Tribal casinos are adapting by integrating systems for seamless, personalized experiences, supported by AI and machine learning. Outdated, siloed systems are being replaced with unified platforms that synchronize operations, enhance service, and boost guest loyalty and property revenue. Smart technologies simplify operations, empowering staff to personalize interactions and streamline services. Modernization is essential for competitive advantage.
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How Estonia transformed visitor feedback into national action with Reviewpro Reputation

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  • 21 August 2025
📈 Estonia achieved a +0.1% annual growth target with the Global Review Index™ (GRI) rising from 89.3 in 2022 to 89.8 in 2024. In 2023, satisfaction for museums and attractions decreased by 0.4 and 0.9, prompting targeted training for recovery by 2024 (+0.4 for museums, +0.2 for attractions). Reviewpro Reputation aggregates data from over 80 sources, enabling instant trend recognition. AI analysis helps prioritize improvements, and custom dashboards provide insights based on region, theme, and visitor type.
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Estonia raises national guest satisfaction by turning guest reviews into actionable insights with Reviewpro Reputation

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  • 21 August 2025
🏖 Estonia, August 21, 2025 – Visit Estonia improved national guest satisfaction using the Global Review Index™ (GRI) as a KPI, raising the GRI from 89.3 in 2022 to 89.8 in 2024. The initiative analyzed feedback from 254 accommodations, 357 restaurants, 76 museums, and 35 attractions. Key improvements included accommodations (+2.6%) and food services (+6.1%). In 2023, targeted recovery efforts enhanced museums (+0.4) and attractions (+0.2) by 2024. Estonia plans to implement semantic analysis tools in 2025.
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Rock Creek Resort Set to Re-Opened Following Extensive Renovation

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  • 21 August 2025
🏖 August 21, 2025, Red Lodge, Montana: Rock Creek Resort, a 40-acre property, reopened after renovations by Columbia Hospitality. Nestled in Custer Gallatin National Forest, it offers access to Yellowstone's northeast entrance. With 78 rooms, including Sheika's Cabin, amenities include a heated pool, saunas, and event spaces for up to 350 guests. The Krugs, behind this and other hotel projects, aim to preserve the resort's 50-year legacy while introducing modern comforts.
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Coury Hospitality to Manage Hard Rock Hotel San Diego

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  • 21 August 2025
🏨 Coury Hospitality will manage Hard Rock Hotel San Diego starting July 1, 2025, with 420 rooms and 40,000 sq. ft. of event space. The hotel, located in the Gaslamp Quarter, features 17 Rock Star Suites and a rooftop pool. A renovation is planned for 2026. New openings include AC Hotel Bentonville and The Seahaus Hotel, with rebrands in Texas. Coury manages 11 California hotels. The expansion bolsters its award-winning Vin Hotel Collection.
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  • 1 min

International News: Marriott and Flipkart Partner to Turn Online Shopping into Global Hotel Stays

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  • 20 August 2025
🍱 Del Taco is expanding its partnership with ezCater to boost its catering business across nearly 250 locations, with a phased rollout through 2026. This strategy targets workplaces nationwide as a key marketing channel, leveraging ezCater’s platform. According to ezCater data, 70% of employees who try a restaurant at work order again personally. Del Taco aims to introduce its flavors to more workplaces, utilizing tools like ezOrdering and ezDispatch for efficient operations.
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