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2373 posts

Bradford Allen Unveils Transformed Hyatt Centric Chicago O’hare

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  • 22 August 2025
🏨 August 22, 2025, Rosemont, Illinois: Bradford Allen opens the Hyatt Centric Chicago O'Hare following $30 million renovations, replacing the former Hyatt Rosemont Chicago/O'Hare. Located at 6350 N. River Road, the 206-room hotel features a Mediterranean-inspired restaurant and can host up to 500 people in its banquet rooms. Acquired in 2022, it joins Bradford Allen's portfolio of seven hotels, including locations in New York, Arizona, Indiana, and Iowa.
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Marriott Signs Multi-Unit Agreement With Corporación Polaris and Cardedeu to Debut City Express in El Salvador

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  • 22 August 2025
🏨 August 22, 2025, Bethesda, Maryland: Marriott International signs an agreement with Corporación Polaris and Cardedeu to open four City Express by Marriott hotels in El Salvador, adding 440 rooms. Locations include San Salvador's historic center, near Ilopango International Airport, Santa Elena, and San Benito, with openings from late 2026 to 2027. Marriott continues its CALA expansion, including projects in Argentina, Bolivia, Nicaragua, Peru, the US, and Canada, currently with 153 hotels and 62 in the pipeline.
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When Frying is Central to Restaurant Operations, Oil Management Data Makes Profits Sizzle

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  • 22 August 2025
🍽 Maximize oil life by flagging early oil disposal. Reduce waste and costs through preventive maintenance, enhancing fryer up-time and reducing repair expenses. Advanced analytics address customer complaints by ensuring compliance with oil standards. Enterprise-wide benchmarking compares oil use and fryer maintenance across locations, helping identify top and bottom performers. Powerhouse Dynamics’ IoT platform connects over 50,000 pieces of equipment in 15,000+ locations, providing insights and control for consistent operations. Contact Jay Fiske for more information.
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  • 4 min

Deepfakes at the Front Desk: Here’s What Hotel Leaders Should Do Next

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  • 21 August 2025
💻 In Q1 2025, deepfake-enabled fraud cost businesses over $200 million. AI makes real-time voice and video impersonation easy, challenging traditional defenses. Despite this, only 6% of hotels see deepfakes as a significant risk. In 2025, 40% of executives faced deepfake attacks, with AI fraud losses in the U.S. projected to reach $40 billion by 2027. Nearly half of hotel leaders worry about data breaches, yet many lack training. 42% see third-party systems as the top cyber risk.
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  • 2 min

Shiji Daylight PMS selected by MGM Grand Paradise to power operations at two of Macao’s most iconic resorts

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  • 21 August 2025
Partnership brings Shiji’s next-generation cloud PMS to MGM Macao and MGM Cotai, strengthening operational excellence and guest experience. BEIJING, China, August 19 – Shiji, the global hospitality technology leader, is…
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SynergySuite Raises $12M

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  • 21 August 2025
💸 SynergySuite raised $12 million to enhance its AI-powered restaurant platform, aiming for global expansion and innovation. Led by Oyster Capital (Dublin) and supported by First Analysis (Chicago) and Lago Innovation (Chicago), this funding supports SynergySuite's scalability, offering tools like AI forecasting and intelligent labor planning. Headquartered in the U.S., with teams in Ireland, the UK, and Montenegro, it serves brands like Pollo Campero. In 2025, it won multiple awards for innovation and customer service.
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  • 1 min

Start-Up Spotlight: Khumbu Tackles Restaurant Tech’s Most Persistent Pain: Integrations

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  • 21 August 2025
💻 In 2021, Rahul Musunuri and Mrudula Vadlamudi launched Khumbu, a dedicated company focused on restaurant integration, spun out from their technology consultancy. Bootstrapped from inception, Khumbu aims to handle complex integrations, enabling clients to focus on growth. The name is inspired by the Khumbu region near Mount Everest, symbolizing their goal to help customers reach new heights. In 2025, Khumbu debuted at the Restaurant Technology Network's Start-Up Alley during the MURTEC Experience Matters event.
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Safara Takes Aim at OTAs With New 0% Commission Platform for Independent Hotels

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  • 21 August 2025
🍴 Vistify Inc. launched Menu Builder by vMenu, allowing restaurants to create and update menus quickly. The tool features a drag-and-drop interface, enabling menu customization in under an hour. CEO Michael Mathieu highlighted its ability to adapt to local demands without design support. Unlike complex legacy systems, Menu Builder provides a speedier, user-friendly option for replicating menus and localizing content, eliminating the need for external designers and custom code in fast-paced QSR environments.
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  • 1 min

IRIS and Travel Curious Team Up to Turn Digital Directories into Experience Hubs

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  • 21 August 2025
🍴 Vistify Inc. launched Menu Builder by vMenu, allowing restaurants to create branded, dynamic menus quickly. Operators can update and publish menus in under an hour, adapting to local demand without tech support. CEO Michael Mathieu highlights its real-time update deployment and brand consistency, transforming the Quick Service Restaurant (QSR) environment. The tool's intuitive interface allows custom fonts, logos, and visuals, offering a faster solution compared to legacy systems that relied on external designers and custom code.
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  • 5 min

The Secret to Winning Guest Loyalty in Tribal Casinos

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  • 21 August 2025
🎲 Younger generations, especially Gen Z and Millennials, now shape casino expectations. Over 80% of them prioritize non-gaming amenities like bars and spas. Tribal casinos are adapting by integrating systems for seamless, personalized experiences, supported by AI and machine learning. Outdated, siloed systems are being replaced with unified platforms that synchronize operations, enhance service, and boost guest loyalty and property revenue. Smart technologies simplify operations, empowering staff to personalize interactions and streamline services. Modernization is essential for competitive advantage.
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