Automatic - 10 Minutes News for Hoteliers - Page 27

4 min

Building a Disaster Recovery Playbook: Customizing Responses to Your Business Needs

📈 Identifying critical assets in disaster recovery is essential for business operations. Prioritize systems based on compliance requirements. Define Recovery Time Objective (RTO) and Recovery Point Objective (RPO) to gauge recovery benchmarks. Ensure strategies are clear, with documented processes and a disaster communication plan. Third-party risk management is vital; align vendors' recovery plans with your objectives. Regularly test and validate your strategy to maintain readiness. A tailored disaster plan ensures swift recovery and long-term viability.

3 min

Zebra Technologies to Buy Elo

💰 Zebra Technologies Corp will acquire Elo Touch Solutions for $1.3 billion in cash. Elo, with $400 million in annual sales, is known for kiosks and touchscreen solutions. The deal, expected to close in 2025, will expand Zebra's market by $8 billion. Zebra will fund the purchase using cash and credit. The acquisition aims to enhance self-service and automation across retail and other sectors, contributing $25 million in annual EBITDA synergies by year three.

2 min

Honda Center Debuts First-Ever 6 GHz Wi-Fi Network in a US Arena

🚀 Little Caesars teams up with Serve Robotics for autonomous pizza delivery in Los Angeles via Uber Eats. Serve robots, capable of carrying four large pizzas, expand their reach in Los Angeles, Miami, Dallas, and Atlanta. Trish Heusel, VP at Little Caesars, highlights innovation and reduced environmental impact. Serve aims to enhance delivery experiences, while Uber Eats' Megan Jensen emphasizes convenience and sustainability. Explore autonomous delivery on Uber Eats with Serve's robots, enhancing customer experiences.

0 min

Google briefs brands on AI Mode ads ahead of Q4 rollout

2 min

Hotels Are Overspending on CAC Just to Lose Guests Faster

🍕 Little Caesars partners with Serve Robotics to offer autonomous pizza deliveries via Uber Eats in Los Angeles. Serve's robots, capable of carrying four large 16-inch pizzas, are already operational in Los Angeles, Miami, Dallas, and Atlanta. This initiative aligns with Little Caesars' goals of innovation and reducing environmental impact. The collaboration aims to enhance delivery efficiency using Serve's third-generation robots, with more U.S. cities to follow. Access this service on the Uber Eats app.

2 min

TPG Hotels & Resorts Deepens Partnership with Stayntouch for Its Independent Portfolio

🚗 Little Caesars partners with Serve Robotics to deliver pizzas via autonomous robots in Los Angeles through Uber Eats. Serve's robots, active in LA, Miami, Dallas, and Atlanta, can carry four large 16-inch pizzas and maintain their temperature. This collaboration aims to innovate service delivery while reducing environmental impact. More U.S. cities will follow soon, enhancing reliability and sustainability in delivery. Autonomous delivery is accessible via the Uber Eats app.

3 min

Legion Enhances WFM Platform with AI-Powered Scheduling and New Mobile Assistants

🍴 American Express and Toast are collaborating to enhance dining experiences in the U.S. through tools combining Resy, Tock, and Toast technologies. In 2024, American Express invested in Rooam and acquired Tock, adding 7,000 new venues to a network with 20,000 Resy locations. Toast innovations, like Digital Chits, aim to boost restaurant efficiency. American Express Card Members spent over $87 billion on dining in 2024. Product launches begin in 2026 for personalized guest experiences.

3 min

Start-Up Spotlight: A Smarter Way to Stay Safe

💻 Vanessa Osbourne founded Smart Hotel Manager, launching the Live Safety platform in 2023. The app, designed for hotel teams, offers real-time emergency guidance, compliance tracking, and multilingual training. A pilot with Remington Hospitality at nine properties improved response times and staff engagement. The company has 14 team members and plans international expansion. Additionally, Smart Hotel Manager's nonprofit, Lanterns for Light, built a solar-powered digital library in Sega, Kenya, promoting digital education and safety training.

4 min

How AI Can Help Hotels Leapfrog the Tech Gap

💻 McKinsey and Harvard Business Review report ranks the hospitality sector at 1.875 on a digitalization index, below the 3.025 cross-industry average. Over 80% of hotels spend up to two workdays weekly on manual reporting (State of Distribution 2025). AI is increasingly used, with 71% of U.S. adults open to using it for travel planning, though hotels risk outdated info if not integrated. MCP aids real-time hotel data access. AI boosts efficiency, notably in sales prospecting.

3 min

Automated Pizza Vending Expands in California

🍴 American Express and Toast, in 2024, enhance hospitality across U.S. restaurants utilizing Resy and Tock. They integrate Toast’s technology like Digital Chits, improving guest experiences and visibility via Local by Toast app. In 2024, American Express purchased Rooam and Tock, expanding to 27,000 restaurants globally. Toast features, such as Digital Chits and ToastIQ, aid restaurant operations. American Express Card Members spent over $87 billion on U.S. dining in 2024. New features launch in 2026.

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