Stellaris Digital Stay Frees 125-208 Front Desk Hours, Achieves 17.9% Digital Check-In Completion Rate Across Seven Properties
📈 Between October 2025 and March 2026, 2,498 guests out of nearly 14,000 invitations completed digital check-ins, achieving a 17.9% completion rate. This shift saved an estimated 125–208 front desk hours, with airport hotels accounting for 49.4% of digital check-ins. The rollout covered seven properties without stability issues, maintaining consistent performance. Engagement rose as invitation volume increased by 74%, though 44.5% of email openers didn't click through—showing potential for improvement in email content and timing.
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