Automatic - 10 Minutes News for Hoteliers - Page 30

1 min

The Secret Sauce: The Impact of AI and Automation In Food Service IT Infrastructure

💻 AI and automation are transforming restaurant IT. By integrating AI-driven, self-healing infrastructure, restaurants boost system uptime, performance, and data security. This tech reduces downtime, cuts operational costs, and simplifies management across multiple locations. Predictive analytics, automated maintenance, and scalable platforms meet digital demands, enhancing customer experiences. By automating troubleshooting, IT teams prioritize innovation and growth. Investing in AI-powered IT is crucial for adapting to evolving needs and ensuring long-term success.

1 min

Small Luxury Hotels of the World Taps ROH as Preferred Payments Partner

💵 ROH partners with Small Luxury Hotels of the World (SLH) to become the preferred payments platform for over 620 luxury hotels in 90 countries. ROH's technology boosts hotel profitability by automating payment processes, enhancing cash flow and allowing staff to focus on guest services. Endorsed by Jess Conroy, CEO of ROH, and Richard Hyde, COO of SLH, the system is already operational at WestHouse Hotel New York.

1 min

The Four Ps of Guest Experience: How to Know, Grow, Engage, and Include Your Guests – Danica Smith

📝 Danica Smith, a Hospitality Daily correspondent and founder of MorningStar GX, explores her innovative Four Ps framework for guest experience: Personal, Purposeful, Playful, and Participatory. Danica emphasizes moving personalization beyond data points and highlights the role of travel as a catalyst for personal growth. Playful and participatory experiences are crucial for guest loyalty. Hospitality leaders aiming to enhance guest experiences and boost business performance should tune into this valuable discussion.

Virga Capital Celebrates Grand Opening of Home2 Suites by Hilton Four Corners in Bozeman

🏨 July 31, 2025, Bozeman, Montana: Virga Capital opened Home2 Suites by Hilton Four Corners, a 100-suite hotel, marking the first in Bozeman's Four Corners. Managed by Resolute Road Hospitality, it offers full kitchens, mountain views, a pool, fitness center, and EV charging. The grand opening featured local leaders and ribbon-cutting. Strategically located off Highway 191, it serves Big Sky Resort, Montana State University, and Bozeman Airport. Virga Capital aims to meet growing accommodation demands.

2 min

Sonnenblick-Eichner Company Arranges $22.6 Million of First Mortgage Leasehold Financing for Hotel Valencia Riverwalk in San Antonio, TX

💰 USA, July 31, 2025: Sonnenblick-Eichner Company secured $22.6 million in first mortgage leasehold financing for Valencia Hotel Group's 12-story Hotel Valencia Riverwalk in San Antonio, Texas. The AAA-rated, Four Diamond hotel offers 213 rooms and spans over 9,841 square feet. The San Antonio River Walk attracts about 14 million visitors annually, making it Texas' top tourist destination. A five-year fixed-rate loan refinanced a maturing 10-year loan for the property.

Hyatt Regency Coconut Point Resort & Spa Announces Multimillion-Dollar Renovation to Meeting and Event Spaces

🏨 July 31, 2025, Bonita Springs, Florida: The Hyatt Regency Coconut Point Resort & Spa will begin a multi-million-dollar renovation of its meeting spaces in mid-July, expected to finish by early fall. Enhancements include updated designs inspired by the coastal setting with new carpeting, wall coverings, and upgraded lighting, such as a conch-inspired chandelier in the Estero Ballroom. The resort boasts 82,000 square feet of meeting space, including the 14,000 square-foot Calusa Ballroom and Terrace. Recent updates include renovations in 2022 and 2023.

Terra, Turnberry, and Hyatt Break Ground on Grand Hyatt Miami Beach

🏨 Miami Beach, Florida, July 31, 2025: Terra, Turnberry, and Hyatt executives, with local leaders, celebrated the groundbreaking of the 800-room Grand Hyatt Miami Beach. The hotel, funded by a $392 million loan, is connected to the Miami Beach Convention Center and aims for completion by late 2027. It will feature 17 stories, including 52 suites, and enhance Miami Beach's hospitality and cultural infrastructure with a $600 million investment and improved transit access.

The Women in Travel & Hospitality Conference 2025 Marks Record-Breaking Success and Celebrates the Power of Female Leadership

📅 July 17, 2025, Los Angeles, USA: The Women in Travel & Hospitality Conference, powered by BLLA and TIEWN, hosted female leaders from the hospitality and travel industry at a luxury boutique hotel. The event, limited to fewer attendees than typical conferences, fostered deep connections and personal growth through curated discussions and wellness activities. The launch of the revamped TIEWN.com supports its 13,000+ global members, aiming to champion female leadership in the industry.

4 min

Inside the Fraud Economy: Evolving Cyber Threats in Hospitality

Nearly half of Americans plan leisure trips in summer 2025, raising cybercrime risks in hospitality. Cybercriminals exploit guest Wi-Fi, property management systems, and loyalty programs. Fraud-as-a-service on the dark web targets hotel bookings, offering up to 70% discounts using stolen data. Tactics include mimicking legitimate businesses and phishing hospitality staff. Industry leaders must adopt real-time threat intelligence sharing, behavioral analytics, and mobile-specific controls as standard practices to combat these threats.

4 min

Omni’s Journey to the Cloud: Inside the Brand’s Ambitious Oracle Migration

💻 Omni Hotels & Resorts migrated to Oracle's OPERA Cloud Central platform in March 2025 after a 36-month evaluation. The shift involved significant collaboration, extensive planning, and user acceptance testing. The first hotel on the new system is in Fort Lauderdale, with broader deployment planned through 2026. This transition is enhancing booking performance, accelerating feature releases, and improving workflows, setting the stage for modern guest experiences and technological agility across Omni’s 55-property portfolio.

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