Automatic

📈 Between rising labor costs and flat RevPAR, hotel leaders are using Matterport's digital twin technology to streamline operations, cut costs, and enhance sustainability. Digital twins help with staff training, remote evaluations, and renovation decisions, reducing project travel costs by up to 53%. With immersive 4K imagery and 3D lidar, operators improve brand consistency and decision-making. Despite misconceptions, digital twins offer time-efficient, scalable solutions for properties of all sizes, meeting modern travelers' expectations.

💳 ROH partners with Small Luxury Hotels of the World to become the preferred payments platform for over 620 luxury hotels in 90 countries. The platform automates payment operations to enhance profitability. Jess Conroy, CEO of ROH, and Richard Hyde, COO of SLH, emphasize efficiency improvements. The WestHouse Hotel in New York is already benefiting from the system, allowing staff to focus more on guest experiences and revenue activities.

📰 Epson America, an industry-leading innovator in POS and label printing, introduces the OmniLink® TM-m50II-H, a thermal receipt printer with print speeds up to 500 mm/sec. Designed for high-volume retail and hospitality sectors, it combines performance and style with advanced connectivity. Its compact, water-resistant (IPX2 rated) design allows for versatile configurations in tight spaces, supporting both top-exit and front-exit orientations.

🛑 SoundHound AI Inc. and Acrelec are partnering globally to enhance drive-thru systems with voice AI, integrating SoundHound’s technology and Acrelec’s digital solutions. Over 25,000 drive-thrus worldwide, including brands like McDonald's, will benefit from streamlined, automated ordering. With 80,000 technology deployments globally, SoundHound's voice AI is already in 10,000+ locations. This partnership addresses labor shortages and high operational demands, focusing on customer experience and efficiency.

💻 AI and automation are transforming restaurant IT. By integrating AI-driven, self-healing infrastructure, restaurants boost system uptime, performance, and data security. This tech reduces downtime, cuts operational costs, and simplifies management across multiple locations. Predictive analytics, automated maintenance, and scalable platforms meet digital demands, enhancing customer experiences. By automating troubleshooting, IT teams prioritize innovation and growth. Investing in AI-powered IT is crucial for adapting to evolving needs and ensuring long-term success.

💵 ROH partners with Small Luxury Hotels of the World (SLH) to become the preferred payments platform for over 620 luxury hotels in 90 countries. ROH's technology boosts hotel profitability by automating payment processes, enhancing cash flow and allowing staff to focus on guest services. Endorsed by Jess Conroy, CEO of ROH, and Richard Hyde, COO of SLH, the system is already operational at WestHouse Hotel New York.

📝 Danica Smith, a Hospitality Daily correspondent and founder of MorningStar GX, explores her innovative Four Ps framework for guest experience: Personal, Purposeful, Playful, and Participatory. Danica emphasizes moving personalization beyond data points and highlights the role of travel as a catalyst for personal growth. Playful and participatory experiences are crucial for guest loyalty. Hospitality leaders aiming to enhance guest experiences and boost business performance should tune into this valuable discussion.