Automatic

🏨 March 2025, Josiah Mackenzie and Wil Slickers explore major hotel industry changes, emphasizing real-time data and innovative strategies. Key topics include operational efficiency (04:25), profitability significance (07:06), technology integration challenges (10:50), and diversified revenue streams (19:22). Their discussion addresses the industry's shift beyond traditional metrics (06:02) and leveraging high-potential operational points (14:27). For a deeper dive, listen on Apple Podcasts, Spotify, or YouTube.

💻 March 11, MURTEC: The Top Women in Restaurant Technology Awards & Rising Star Awards, sponsored by Milagro, honored White's innovative work at Union Square Hospitality Group. Her key initiatives include launching a next-day pay project to enhance employee financial independence. She champions AI for personalized dining experiences, predicting a streamlined future for AI-driven searches. White emphasizes mentorship's role in her career, valuing learning through teaching and coaching. Nominations for 2026 awards open December 1.

💻 Amadeus, leveraging OpenAI models on Azure, enhances its Hospitality portfolio with AI tools. In 2024, Advisor Chat rolled out to Agency360, saving analysts up to a day weekly. The AI tool integrates with Demand360, offering insights from 44,000 hotels and 35 million short-term rentals. Email to RFP, used by Omni Atlanta Hotel, streamlines group bookings. Amadeus plans further AI integrations in Microsoft Teams to improve performance insights and decision-making.

📶 RelayM, debuting at HITEC 2025, is a compact, 35% smaller 5G device with enhanced usability for hospitality staff. It features WiFi 6E and dual 5G connections, monitoring networks 50 times per second to eliminate dead zones. The AI-powered TeamTranslate supports 30+ languages, aiding communication in over 4,000 hotels. RelayM offers a 1780 mAh battery for 10-16 hours of use, durable MIL-SPEC 810H design, and clearer audio with advanced noise cancellation.

💻 Amadeus partners with Microsoft to integrate AI into its Hospitality portfolio using OpenAI's models on Azure. The new tools, Advisor Chat and Email to RFP, enhance Demand360 and MeetingBroker. Demand360, with insights from 44,000 hotels and 35 million rental properties, helps optimize hotel strategies. Omni Atlanta Hotel, a pilot user, benefits from faster RFP handling. Amadeus plans to extend AI solutions across its products to boost efficiency and business conversions.

📱 Sojern and HotelKey launched a real-time guest feedback integration in May 2024, enhancing HotelKey's PMS with in-stay guest feedback capabilities. Initially announced in April 2024, this partnership aims to modernize guest experience technology, replacing post-stay surveys with proactive feedback resolution. The integration is rolling out across over 16,000 hotels, including Red Roof. This innovation promises improved service and a personalized guest experience, showcased at HITEC to industry leaders.

📸 PPDS introduced the 135” Philips Unite LED 6000 Series All In One at HITEC 2025 in Indianapolis (16-17 June). This foldable, energy-efficient LED display offers mobility and accessibility, fitting through standard doors and elevators. Featuring motorized height adjustment and ultra-low standby mode (under 0.5 watts), it ensures operational efficiency. The integrated Android 11 and System on Chip (SoC) support native apps, simplifying installation and reducing costs, while enhancing sustainability goals.

📺 HITEC 2025, Indianapolis (16-17 June): PPDS unveils the Philips Unite LED 6000 Series All In One, a 135” foldable, height-adjustable display, enhancing hospitality spaces. Featuring energy-efficient design (

💻 Janette Roush, SVP of Innovation and Chief AI Officer at Brand USA, discusses AI's impact on tourism, initially published December 2024. She shares insights on AI's role in workplace innovation. Key figures include Conor Grennan, Chief AI Architect at the Stern School of Business, and Ethan Mollick, Wharton School Professor. The episode is available on YouTube, with related resources on Brand USA's AI framework, Travel Week leadership alignment, and platforms like Udemy and Every.