From Boomers to Gen Z: Managing Hotel Tech Teams Without Losing Your Mind
📈 In 2025, at HITEC, Stefanie Adams, CEO of WNY People Development, addressed the challenges of managing a multigenerational workforce in the hospitality industry. With five generations (Boomers, Gen X, Millennials, Gen Z, and Gen Alpha) set to work together, hotel IT and HR must adapt training, communication, and project management strategies. Tailored tech training, collaboration tools, and quarterly "stay conversations" are crucial for success. Leaders should foster inclusivity and growth, recognizing varying generational needs.
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