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  • 2 min

Patrick Cunningham Joins Bobby’s Burgers By Bobby Flay as CDO

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  • 9 June 2025
🏨 LBA Hospitality, a Dothan, Ala.-based company managing over 100 hotels, has enhanced its operations with Quore's preventive maintenance solutions since 2017. Quore's platform standardizes processes and improves accountability and data capture across Hilton, IHG, Marriott, Best Western, and Hyatt properties. Director Steven Steelfox noted improved guest satisfaction linked to Quore's ease of use. LBA partners with Quore on various projects, including Marriott's GXP integration, leveraging technology for better asset management and guest experiences.
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  • 2 min

Why Restaurant Infrastructure Still Matters in a Cloud-First World

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  • 9 June 2025
🍽 At the 2025 National Restaurant Association Show, Ian Livesay from Epson America highlighted the importance of integrating digital transformation with physical infrastructure. With labor shortages and rising costs, automation is crucial. Effective labeling can cut errors and boost efficiency, saving time and money. Long-lasting, adaptable hardware is essential for future tech integration. Flexible upgrades, not system overhauls, help manage evolving tech needs, balancing legacy and innovation for sustained performance.
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  • 4 min

UrVenue and OpenTable Deepen Integration to Prioritize Premium Restaurant Access for Hotel Guests

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  • 9 June 2025
🌐 Accenture’s 2025 Consumer Pulse survey of 18,214 consumers across 14 countries found 73% faced "information overload" when booking travel. Gen AI now leads travel discovery, with 80% of travelers using it. 93% of active Gen AI users value shaping experiences, while 78% want AI shopping assistants. 57% seek AI solving across brands. Travelers are 1.3x more engaged and 1.7x likelier to accept higher prices for emotional connections. 81% seek immersive research experiences, with 42% ready to switch brands for real-time solutions.
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  • 2 min

Rising Star on the Rise: Kelly Fabian Leads AI Innovation at Dine Brands

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  • 9 June 2025
💻 Fabian received the 2025 Rising Star in Restaurant Technology Award. Presented at MURTEC on March 11 and sponsored by Milagro, the award recognized her career shaped by mentorship and passion for tech implementation. Her path began with a computer from her software engineer father and led to a major in computer information systems. The 2026 nominations open on December 1. Fabian’s experience emphasizes the value of recognition and mentorship in career development.
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  • 4 min

Jackie Secor Joins Taco John’s as COO

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  • 8 June 2025
🚀 Accenture’s 2025 Consumer Pulse survey, encompassing 18,214 participants from 14 countries, highlights AI's pivotal role in enhancing travel consumer experiences. Currently, 80% of travelers use generative AI (gen AI) tools, making it the top travel discovery channel. Key findings reveal 93% of active gen AI users rely on AI for purchase decisions, and 78% are open to AI shopping assistants. Travelers are 1.3x more engaged with emotionally resonant brands, with 79% valuing personalized interactions.
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  • 4 min

Quore, LBA Hospitality Celebrate Nearly a Decade of Partnership

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  • 7 June 2025
🚀 Accenture's 2025 Consumer Pulse survey involving 18,214 participants from 14 countries, reveals that 80% of travelers use generative AI (gen AI) tools. 93% of active gen AI users find personal connection important, and 78% are open to AI shopping assistants. AI tools are reducing information overload and transforming travel experiences, with 81% seeking immersive experiences. 42% would switch brands for real-time solutions, highlighting AI's pivotal role in travel industry evolution.
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  • 1 min

New on the Menu: Two crudos and a bullfrog

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  • 6 June 2025
🍥 Chef Alex Tronstad pairs fluke with strawberries, radish, and fermented tomato water at Maxwell Alley, Jersey City, N.J. Chef Chetan Shetty brings Indian flavors to hamachi in NYC's Flatiron District. At Meili, Brooklyn, Chef Peter He serves mala-spiced bullfrog. Nashville’s Gray & Dudley offers a banana bread-inspired cocktail. In Whitefield, N.H., Mountain View Grand Resort & Spa serves a gin, lemon, and lavender drink.
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  • 4 min

One Bad Click Could Cost You the Booking

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  • 6 June 2025
🌐 Accenture's Consumer Pulse survey 2025 analyzed 18,214 consumers from 14 countries, highlighting AI's role in shaping consumer-brand relationships. Key findings: 73% faced "information overload" in travel bookings a year ago; now, 80% of travelers use generative AI tools. 86% want personalized experiences; 93% of active AI users value personal connections. 57% seek AI assistants for multiple brands. Travelers 1.3x more engaged, 1.7x likely to accept higher prices for emotionally engaging experiences. Analysis across demographics and behavioral attributes was included.
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  • 4 min

Gen AI Becoming Top Source For Travel Discovery

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  • 6 June 2025
🚀 Accenture's Consumer Pulse survey of 18,214 consumers from 14 countries, conducted between January 6-17, 2025, reveals that 80% of travelers use generative AI (gen AI) tools. 93% of active gen AI users apply these tools for purchasing decisions. 78% are open to AI shopping assistants. 57% prefer an AI assistant working across multiple brands. Gen AI is now the primary channel for travel discovery. 73% previously faced information overload, but AI now resolves this, enhancing consumer-brand relationships.
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  • 4 min

RoomRaccoon Introduces RaccoonRev Plus: AI-Powered Pricing To Make Independent Hotels More Profitable

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  • 6 June 2025
🚀 Accenture's 2025 Consumer Pulse survey, involving 18,214 participants from 14 countries, reveals AI's transformative role in travel. 80% of airline, hotel, and platform users employ generative AI (gen AI), now surpassing social media and OTAs for travel discovery. 93% of active gen AI users value personalized experiences, with 86% desiring self-shaped experiences. 79% prefer brands that recognize them personally, enhancing engagement and willingness to pay more. AI aids in alleviating decision overload, offering tailored travel solutions.
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  • Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?
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    Less Noise, Better Focus: Why Generative AI Is Finally Changing Revenue Management
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