Automatic - 10 Minutes News for Hoteliers - Page 55

2 min

SuiteOp and Cloudbeds Unlock Real-Time Automation for Smarter Hotel Operations

💻 James Filsinger is appointed CEO of VENZA, succeeding Jeff Venza, who becomes Chairman of the Board. Filsinger, formerly of Ponterra, has 20+ years of hospitality tech leadership, including a 35x revenue rise at Yapta and managing $2.5 billion in transactions at Moneydirect. VENZA aims for innovation and client impact under his leadership, focusing on strategic acquisitions for growth. VENZA continues its commitment to cybersecurity and data protection in the hospitality industry.

2 min

1Huddle’s AI Skills Agent Turns Point-of-Sale Data into Customized Training Games

💻 VENZA, a cybersecurity provider for the hospitality industry, has appointed James Filsinger as CEO. Filsinger, formerly of Ponterra Business Advisors, succeeds Jeff Venza, who becomes Chairman of the Board. Filsinger's past achievements include leading Yapta to a 35x revenue increase and managing $2.5 billion in transactions at Moneydirect. His expertise in mergers and acquisitions and leadership will bolster VENZA's growth, innovation, and client impact.

6 min

How Restaurants Can Use Tech Without Sacrificing the Guest Experience—And Maybe Even Improve It

💻 Eran Hollander, CPO at HungerRush, discusses how tech-driven labor tools improve restaurant operations. Rising labor costs push restaurants to leverage integrated POS data for smarter staffing, examining factors like menu complexity and weather. AI-powered payroll demands interoperability, data privacy, and scalability. Cross-training gains momentum, aided by tech that supports multi-role capabilities. AI enhances scheduling and supports employee well-being. Avoiding tech missteps requires fitting tools that align with workflows. AI optimizes labor models by understanding employee preferences and improving guest interactions.

2 min

AI Gets You Found — But Social Media Seals the Deal

💻 James Filsinger appointed CEO of VENZA, effective immediately. VENZA, a cybersecurity provider in the hospitality industry, aims to enhance innovation and client impact. Filsinger brings over 20 years of experience, previously leading companies like Yapta and EZYield.com. Former CEO Jeff Venza becomes Chairman. Filsinger plans strategic acquisitions to boost VENZA's capabilities, previously driving a 35x revenue increase at Yapta and managing $2.5 billion in transactions at Moneydirect. VENZA's growth remains aligned with its core values.

3 min

5 Restaurant Tech Trends to Watch

🍴 In 2025 at the National Restaurant Association Show, Kevin Corr and Partha Das from Cognizant discussed trends like unified commerce, requiring flexible, API-driven, cloud-based systems to integrate operations. Labor shortages push restaurants to use AI and automation for tasks such as scheduling and food prep. Quick-service drive-thrus process 70% of orders, now digitizing with voice AI. Digital menu boards adapt to real-time changes, introducing dynamic pricing similar to airlines and ride-sharing services.

2 min

Grubhub Debuts Multi-Store Ordering

📰 SOCi's 2025 Consumer Behavior Index reveals that 95% of consumers distrust AI for purchase decisions, despite 19% using AI tools for business discovery. Social media, particularly TikTok and Instagram, is crucial for trust, especially among Gen Z, where 34% use TikTok and 35% use Instagram for brand discovery. Reviews are vital, with 91% relying on them, and 65% favor responsive businesses. Conducted with 1,001 U.S. adults in February 2025, the survey highlights the need for brands to enhance transparency and authenticity.

2 min

VENZA Names James Filsinger as Chief Executive Officer

💻 James Filsinger has been appointed CEO of VENZA, a cybersecurity and data protection firm for the hospitality industry. He takes over from Jeff Venza, now Chairman of the Board. Filsinger previously led Yapta, achieving a 35x revenue boost and served over 8,300 enterprise clients. He managed over $2.5 billion in transactions at Moneydirect. His focus at VENZA will be strategic acquisitions and driving innovation, aligning with VENZA’s values and growth strategy.

1 min

Scaling with Smarter Tech: Rock N’ Roll Sushi Goes Live with Thanx

🎸 In April, Rock N’ Roll Sushi opened its 74th location in Port St. Lucie, Florida, owned by Nick and Vinny Gannascoli, making it the 15th in Florida. Established in 2010 in Mobile, Alabama, by Lance and Gerri Mach Hallmark, the franchise features a 2,000 sq ft, rock-inspired décor. The menu includes creatively named sushi rolls and other dishes, offering a unique dining experience. All locations operate as franchises.

2 min

KFC Chief Digital Officer and Former Marriott Executive Joins Jurny to Accelerate AI-Powered PMS Growth

📱 SOCi's 2025 Consumer Behavior Index warns hospitality CMOs about shifting discovery trends. 19% of consumers use AI tools like ChatGPT, but 95% distrust AI for purchase decisions. Gen Z heavily relies on TikTok (34%) and Instagram (35%) for brand discovery. 91% of consumers depend on peer reviews, with 40% preferring video reviews. Authentic social media engagement and review responsiveness are crucial, as 65% choose businesses that actively respond to reviews. Survey conducted in February 2025 with 1,001 U.S. adults.

2 min

VoicePlug Integrates with Qu

📱 SOCi’s 2025 Consumer Behavior Index reveals that while 19% of consumers use AI tools like ChatGPT for discovery, 95% distrust AI for purchase decisions. Notably, 34% of Gen Z use TikTok, and 35% use Instagram for brand discovery. Reviews are pivotal, with 91% relying on them, and 65% favor businesses responsive to reviews. Conducted on 1,001 U.S. adults in February 2025, the survey emphasizes social media's role in trust-building and revenue potential.

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