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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
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    • 🇩🇪 German
    • 🇮🇹 Italian
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Posts by author

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  • 1 min

How glh Hotels Transformed Guest Experience with ReviewPro

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  • 8 April 2025
To harness the full power of Guest Intelligence, glh Hotels uses ReviewPro’s Guest Experience Improvement Suite™, a combination of three powerful solutions, and leverages the insights to inform decisions at…
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  • 1 min

How Paradores Won Spain’s Best Reputation Three Years in a Row

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  • 8 April 2025
The brand took on Online Reputation Management (ORM) in 2017, and quickly incorporated the solution into its processes. The group also took on Guest Satisfaction Surveys (GSS), in order to…
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  • 1 min

How Aquaria Natal Hotel Rose from #59 to #1 on Tripadvisor

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  • 8 April 2025
The response was deliberate: look after remaining staff and this would have a positive impact on guest satisfaction. “If you want to deliver great service to your guests, first you…
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  • 2 min

Centara Hotels Uses Growth Hacking to Enhance Guest Experience

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  • 8 April 2025
Gille Bonaventure applies a ‘growth hacker’ mindset to guest experience: test ideas, measure success using the ReviewPro tools, repeat what works and rectify what does not. This requires that first…
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  • 1 min

How Minor Hotels Increased Guest Satisfaction with ReviewPro

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  • 8 April 2025
The group onboarded ReviewPro in December 2016. While the Online Reputation Management (ORM) and Guest Satisfaction Surveys (GSS) tools were central to operations, the solution that really brought it all…
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  • 1 min

Ray Dalio on X: “Don’t Make the Mistake of Thinking That What’s Now Happening is Mostly About Tariffs ” / X

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  • 8 April 2025
We’ve detected that JavaScript is disabled in this browser. Please enable JavaScript or switch to a supported browser to continue using x.com. You can see a list of supported browsers…
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  • 3 min

Omni Hotels & Resorts Appoints Adam Hayashi as Chief Revenue Officer

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  • 8 April 2025
This article was written by Hospitality Technology. Click here to read the original article SuiteOp, the first Guest Operations Platform that connects hospitality teams and guests in one unified ecosystem,…
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SuiteOp Raises $3 Million in Funding

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  • 7 April 2025
This article was written by Hospitality Technology. Click here to read the original article SuiteOp, the first Guest Operations Platform that connects hospitality teams and guests in one unified ecosystem,…
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  • 2 min

Boston now requires food delivery companies to operate with a permit

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  • 7 April 2025
This article was written by Restaurant Hospitality. Click here to read the original article Boston’s City Council has passed a bill requiring third-party delivery companies to acquire new city permits…
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  • 1 min

WATCH: Guest Engagement & Table Management Trends for Full-Service Restaurants

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  • 7 April 2025
This article was written by Hospitality Technology. Click here to read the original article At MURTEC 2025, Hospitality Technology’s Editor-in-Chief Robert Firpo-Cappiello and Nadav Solomon, Tabit, took to the stage…
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