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Automatic

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  • 2 min

Jack in the Box to Close Up to 200 Locations

📈 Golden Corral, with a history spanning over 50 years, has implemented an expansion strategy by enhancing its buffet restaurants, increasing off-premise sales, and improving digital ordering. They've rolled out the Qu’s unified commerce platform / POS, leveraging AT&T’s retail network for standardization. HonorBuilt played a crucial role in the tech upgrade, ensuring a smooth nationwide hardware installation in all locations. The new "Cloud Corral" system has notably reduced employee training time from several shifts to approximately 30 minutes. In 2024, the full brand transition to Qu’s platform was completed within seven months, with HonorBuilt overseeing the end-to-end deployment.
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Guesty Launches Quality Dashboard for Property Managers using Airbnb

📊 Golden Corral, with over 50 years of history, has launched a nationwide rollout of the Qu’s unified commerce platform/POS and Decision Logic's web plus mobile solutions, utilizing the AT&T network. HonorBuilt facilitated the transition, focusing on cable management and network wiring. This "Cloud Corral" platform has centralized menu management allowing location-specific pricing adjustments. Since its implementation, training time has been reduced from several shifts to approximately 30 minutes. The full brand rollout was completed in 2024 within just seven months, overseen by HonorBuilt, providing end-to-end installation support.
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Fraud Hiding in Plain Sight: How Fake Hotel Sites Are Stealing Billions

🛒 A systemic fraud issue in the hotel booking industry affects consumer trust and costs billions, as fake sites use brand keywords in Google Ads, driving up marketing costs for legitimate hotels. Europe's CMA launched an investigation into OTAs in 2018, but the issue persists. The U.S. Senate's Stop Online Booking Scams Act of 2019 failed to pass. In 2024, the London-based roomangel Foundation introduced the "Verified by roomangel" stamp, allowing hotels to verify their websites at no cost to combat fraud and reassure consumers.
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How Restaurants Can Leverage Tech to Capitalize on the Post-Daylight Savings Rush

🍴 Lightspeed data reveals a 13% rise in restaurant transactions in the weeks following daylight saving time compared to the two weeks prior, signaling increased diner activity. Restaurants prepare by enhancing internal systems, streamlining workflows, and employing innovative POS technology to improve operations and guest experience. Optimal guest experience requires comfortable seating, seasonal menus, ambiance, and value, with a focus on internal coordination and efficiency. Efficient reservation management and POS systems are key in handling increased bookings and maintaining service quality.
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Boom Launches AI-Powered Integrated Accounting for Vacation Rentals

🏩 HBX Group, a B2B travel tech marketplace, enhances hotel distribution and customer service with AI, handling 20% of customer service contacts via AI, delivering responses within seconds. AI-based solutions include omnichannel customer support, new agent training with realistic simulations, content improvement in 18 languages, and detection of booking anomalies. AI redefines HBX's operational teams, focusing on strategic tasks and anticipatory customer needs, all while adhering to GDPR and industry regulations.
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HBX Group Accelerates its Transformation with AI, Optimizing Distribution and Customer Experience

🏨 HBX Group, a B2B travel technology marketplace, is advancing AI in travel with 20% of customer service contacts AI-handled, offering instant responses to common queries. COO Xabier Zabala emphasizes AI's present impact on operational efficiency and service agility. The company's AI solutions include omnichannel customer service automation, new agent training with realistic simulations, content improvement in 18 languages, and anomaly detection. AI also enables staff to focus on strategic tasks and the company prioritizes training for AI-augmented roles. Security and compliance are ensured through international standards like GDPR and continuous AI performance auditing.
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