Automatic

🏡 Caesars Republic Scottsdale Hotel by Hilton opened in March 2024 in Scottsdale, AZ, boasting 11 stories, 20,000 sq. ft. of event space, two pools, bars, two signature restaurants, and technologically advanced services. It equipped over 700 PoE automated roller shades from PowerShades across 265 guest rooms and common areas. These shades are integrated with the Hotel’s BMS for energy conservation, adjusting to room occupancy and seasonal conditions. True PoE shades offer up to 6Nm torque, fitting windows up to 171” wide x 117” deep, introduced in 2024.

🔊 At MURTEC 2025, SoundHound AI's VP of Partnerships Mike Lauricella presented AI solutions for restaurant drive-thrus and phones. 50% of restaurant operators plan to implement voice AI, as highlighted in HT's 2025 Restaurant Technology Survey. AI assists with staff shortages, allowing employees to focus on food quality and customer service. Insights were also shared from Domino's Pizza at the 30th MURTEC anniversary event.

💳 ROH, a hospitality industry payments platform, secured $9.2 million in financing led by Highgate Technology Ventures and Acrew Capital, aiming for rapid expansion. The hotel industry sees over 80% of its $4 trillion annual payments requiring manual processing. ROH's solutions offer automation that minimizes errors and boosts efficiency. Highgate's portfolio piloted ROH, leading to this investment and broader roll-out. In 2024, ROH managed nearly $250 million in invoices and saw a 523% increase in bookings through its AI tool.

📘 Ongoing training for hourly hospitality employees has dwindled to a mere one hour per month, according to the Council of Hotel and Restaurant Trainers (CHART). AI-powered training platforms are changing the game, providing employees with simulations of real-world service scenarios. Traditional training methods fall short due to lack of personalization and adaptability, leading to high turnover and guest dissatisfaction. By contrast, AI training has 72% of learning and development professionals reporting improved work quality, with teams completing projects up to 4 times faster than with conventional methods. AI also standardizes training across locations, offering cost-effective solutions that enhance operational efficiency, guest satisfaction, and brand loyalty.

🏨 Caesars Republic Scottsdale Hotel by Hilton opened in March 2024 in Scottsdale, AZ, featuring an 11-story building with 20,000 sq. ft. of event space, a grand first floor pool, a rooftop pool and bar, two restaurants, and 265 guest rooms. The hotel installed over 700 PoE automated roller shades from PowerShades to enhance luxury and sustainability. The shades are integrated into the hotel's BMS for energy conservation, with adjustable settings for optimal comfort and energy efficiency in both guest rooms and public areas. PowerShades' True PoE technology provides cost-effective energy management and easy installation. The shades introduced in 2024 have up to 6Nm torque, quieter motors, and 13x more processing power, fitting diverse window sizes up to 171” wide x 117” deep.

📱 Dunkin' launched an interstitial ad for its heart-shaped "Cupid’s Choice Donut" and Brownie Batter Donut at the end of January 2024, available through February 21, 2024. McDonald's educated users on new app features, while Uber promoted a new subscription program with interstitial ads. These brands exploit advanced segmentation through loyalty programs for high lifetime value consumers. Interstitial ads are recommended for smaller brands with loyalty programs and mobile apps to increase visits and spending.

📈 Kristin Lynch joined Paytronix in 2019, rose to Senior Director in 2023 and serves over 100 clients. She blends 20+ years in brand marketing with restaurant technology, focusing on AI-enhanced personalization and guest experience. Lynch values the balance between human interaction and automation, advocating for tech that enhances, not replaces, hospitality, including the use of gamification.