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2316 posts

DoorDash Adds AI-Powered Tools to Enhance Online Menus

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  • 8 April 2025
This article was written by Hospitality Technology. Click here to read the original article SuiteOp, the first Guest Operations Platform that connects hospitality teams and guests in one unified ecosystem,…
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  • 2 min

The Raise the Wage Act would increase the federal minimum wage to $17 an hour — Here’s what to know

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  • 8 April 2025
This article was written by Restaurant Hospitality. Click here to read the original article Congressional Democrats are trying again to raise the national minimum wage to $17 an hour. Sen.…
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  • 3 min

AI and the Benefit of Personalized Hospitality for Hotels and Restaurants

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  • 8 April 2025
This article was written by Hospitality Technology. Click here to read the original article The hospitality and restaurant industries are undergoing a rapid transformation, fueled by the convergence of sophisticated…
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  • 1 min

How Bachcare Holiday Homes Boosted Survey Conversion by 135%

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  • 8 April 2025
Bachcare Holiday Homes is especially fond of ReviewPro’s sentiment analysis tools. It allows them to identify which items were coming up again and again including things that would have never…
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  • 1 min

How Transamerica Hotels Enhanced Guest Satisfaction with ReviewPro

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  • 8 April 2025
By combining feedback from the Guest Survey Solution (GSS) with insights provided by online reviews, Transamerica Hotels can hone in on detailed information about areas of strength and areas where…
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  • 2 min

How TOP 10 Holiday Parks Improved Key Metrics with Guest Feedback

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  • 8 April 2025
1. Setting Benchmarks TOP 10 Holiday Parks took on ReviewPro’s Online Reputation Management (ORM) and Guest Satisfaction Survey (GSS) solutions in2017. Three metrics that would be used to benchmark success…
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  • 1 min

How glh Hotels Transformed Guest Experience with ReviewPro

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  • 8 April 2025
To harness the full power of Guest Intelligence, glh Hotels uses ReviewPro’s Guest Experience Improvement Suite™, a combination of three powerful solutions, and leverages the insights to inform decisions at…
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  • 1 min

How Paradores Won Spain’s Best Reputation Three Years in a Row

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  • 8 April 2025
The brand took on Online Reputation Management (ORM) in 2017, and quickly incorporated the solution into its processes. The group also took on Guest Satisfaction Surveys (GSS), in order to…
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  • 1 min

How Aquaria Natal Hotel Rose from #59 to #1 on Tripadvisor

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  • 8 April 2025
The response was deliberate: look after remaining staff and this would have a positive impact on guest satisfaction. “If you want to deliver great service to your guests, first you…
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  • 2 min

Centara Hotels Uses Growth Hacking to Enhance Guest Experience

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  • 8 April 2025
Gille Bonaventure applies a ‘growth hacker’ mindset to guest experience: test ideas, measure success using the ReviewPro tools, repeat what works and rectify what does not. This requires that first…
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