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Automatic

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  • 3 min

Hoteliers Could See 12% Increase on Room Rates by Selling their Best Features or Services

📱 Amadeus' "Travel Dreams" report, based on 6,000 travelers from the US, China, India, UK, France, and Germany, reveals 63% of hotel guests are willing to pay an extra 12% on average daily rates for specific features, potentially increasing revenue by over $5,300 per room annually. Business travelers prefer online/self-service check-in (71%) and 22% are open to paying with cryptocurrency or digital wallets. Leisure travelers value personalized service, with 50% prioritizing it and 52% agreeing to share personal data for tailored deals. The average loss per person due to lack of travel insurance is $1,210, with Chinese travelers estimating over $2,500. Virtual reality and AI are desired for pre-travel exploration and local recommendations by 82% of business and 66% of leisure travelers, respectively. The study's methodology included input from international travelers and interviews with industry executives, using Amadeus Demand360® data.
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Ovation, Paytronix Team Up to Revolutionize Post-Transaction Feedback and Hospitality Data Insights

💰 Yum! Brands, with over 61,000 locations, partners with NVIDIA to enhance global restaurant operations with AI. They deployed voice AI agents in just three months using NVIDIA's NIM microservices on AWS. Select Taco Bell and Pizza Hut locations in the U.S. are piloting AI solutions, with a broader rollout of 500 restaurants planned for Q2 this year. The partnership aims to improve franchisee service, customer engagement, and operational efficiency while targeting savings and safety enhancements. Yum! is building proprietary AI technology to advance complex task management and customer interactions.
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  • 3 min

Great Wolf Resorts Selects Shift4 as Their Global Payments Provider

📈 Yum! Brands, with over 61,000 locations worldwide, has partnered with NVIDIA to integrate AI across its global restaurants. NVIDIA's AI and microservices, including NVIDIA Riva and NIM, will enhance drive-thru and call center operations, optimize efficiency, and provide analytics for Yum! Brands' restaurants like Taco Bell, KFC, Pizza Hut, and Habit Burger. Following successful pilots in select U.S. locations, a broader rollout to 500 restaurants is planned for the second quarter. This strategic move aims to improve operations, customer experiences, and shareholder returns with scalable, customized AI technology.
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  • 4 min

Qu’s 2025 State of Digital Report: How Restaurants Can Win with Direct Ordering, Smarter Tech and Unified Data

💸 Qu released its 2025 State of Digital Report, highlighting trends for 170 brands across 85,000 fast casual and QSR locations. Key findings: 40% of brands see first-party digital sales as the biggest growth potential, 64% are simplifying their tech stack, loyalty program participation is low with 85% of guests not engaged, 62% of brands are adding kiosks, 70% cite order accuracy and productivity as challenges, and digital sales have plateaued at a 4% increase over three years. Unified data is emphasized as vital for future success.
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  • 4 min

Yum! Brands to Accelerate AI Innovation in an Industry-First Collaboration With NVIDIA

🍕 Qu's 2025 State of Digital Report, based on data from 170 brands across 85,000 locations, indicates a shift from third-party to first-party ordering in the fast casual and QSR industry. Key trends include 40% of brands seeing first-party digital sales as their biggest revenue growth potential, with 55% of QSRs and 36% of fast casuals prioritizing direct digital channels. The report highlights a 64% move towards consolidating tech systems, 62% adoption of kiosks in QSRs, and 70% of brands focusing on smart kitchens for accuracy and productivity. Digital sales have plateaued, increasing only 4% in the past three years, prompting a pivot to profitability and efficient data use. 🍕
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  • 4 min

Revival Hotels Deploys Stayntouch PMS to Modernize Operations Across Independent Portfolio

📊 Qu released its 2025 State of Digital Report for fast casual and quick service restaurants (QSR), covering data from 170 brands across 85,000 locations. Key findings include: 40% see first-party digital sales as their biggest growth potential, 64% simplify tech stacks to prepare for AI, and 62% are adding kiosks to ease labor strains. Digital sales have plateaued, showing a mere 4% growth over three years. Unified data is emphasized as crucial for future profitability and competitive advantage.
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  • 4 min

62% of Businesses Risk Missing New PCI DSS Compliance Deadline by Failing to Implement DMARC

📊 Qu's 2025 State of Digital Report, based on data from 170 brands and 85,000 locations, shows fast casual and QSR operators focusing on first-party ordering, which 40% of brands view as their biggest revenue growth potential. Key trends include consolidating tech systems (64% of brands), data-driven personalization despite 85% of guests being unreachable through traditional loyalty programs, and kiosks being adopted by 62% of brands (80% in QSRs) to ease labor strain. Digital sales have plateaued, increasing only 4% in three years, prompting a shift from volume to profitability, and unified data is identified as the foundation for future success.
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How AI-Driven Personalization is Transforming Revenue Growth in Hospitality

📱 73% of hospitality guests are willing to spend up to 30% more for personalized experiences. AI-driven marketing is enhancing customer engagement, optimizing real-time campaigns, and increasing revenue in hospitality. Yum Brands uses AI for precise marketing, improving engagement and purchase rates. Starbucks, AccorHotels, and me&u also leverage AI for personalized offers, boosting sales and customer satisfaction. AI complements traditional marketing, driving revenue growth and higher ROI for adoptive brands.
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