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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 4 min

Visito Launches AI Agent that Lets Guests Search, Book, and Pay Directly Over Messaging

📱 Hotel Phone App, LLC, founded in March 2024, released HOTEL PHONE APP™ on Apple and Google Play App Stores. The app transforms guest cell phones into mobile room phones. Doug Killion, the developer, highlights cost savings for hotels by eliminating push button phones and their monthly costs. The app leverages existing cellular technology and integrates with hotel management software. Subscription starts at $3 per room per month, significantly less than traditional PBX/VOIP services costing $10-20 per line plus $5 in fees.
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Cloudbeds and Duetto Announce Partnership to Drive Innovation in Hotel Revenue Optimization

📱 Hotel Phone App, LLC, founded in March 2024, released 'HOTEL PHONE APP'™ for Apple and Google Play stores, enabling hotel phones on personal cell phones via QR code scanning. The app removes the need for traditional push button phones, cutting monthly costs per phone line, and includes PBX and VOIP technology dating from the 1930s-1970s. Subscription for hotels starts at $3 per room/month, compared to PBX/VOIP services costing $10-20 per line/month plus $5 in fees. The app is compliant with Emergency 911 laws and offers location services. Free trials are available for hotels before committing to yearly licenses.
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Visa Tap to Phone Reports 200% YoY Growth

📱 Hotel Phone App, LLC, founded in March 2024, released the HOTEL PHONE APP™ for Apple and Google Play stores. Doug Killion, the app developer, claims it replaces outdated hotel phone systems, offering savings by eliminating monthly costs per phone line. The app enables guests' cell phones to function as mobile room phones. Subscriptions start at $3 per month per guest room, significantly less than the traditional $10-20 plus $5 in fees for PBX/VOIP services. The app complies with Emergency 911 laws, while phased deployment and free trials are available for hotels.
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  • 1 min

“Hawaiian Culture Is Not a Condiment” – Kainoa Horcajo, Mo’olelo Group

🌾 Kainoa Horcajo, founder and principal of Mo'olelo Group, discussed integrating culture into hospitality on March 1, 2025. The insights are aimed at benefiting businesses and the people they serve. The episode includes resources and music by Clay Bassford from Bespoke Sound: Music Identity Design for Hospitality Brands. The podcast is available on Hospitality Daily Podcast's website and Buzzsprout.
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RTN Town Hall: Tackling Restaurants’ Top Challenges

💻 Restaurant operators and tech providers engaged in a collaborative think tank to tackle the challenges of integrating new technology, ensuring cybersecurity, and boosting order accuracy and speed. They discussed strategies to future-proof tech decisions, methods to protect systems and data, and how to enhance service efficiency with innovative solutions. The full RTN Town Hall is available for viewing, offering insights into navigating the rapidly changing technology landscape in the restaurant industry.
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Restaurants, Vendors Break Down Restaurant Tech Challenges During RTN’s Town Hall

🏠 Industry experts advise restaurants on future-proofing technology choices, emphasizing value, cost, risk, and timing. Cybersecurity remains vital with digital solutions proliferation, driving the need for best practices to protect systems and data. Technology's impact on order accuracy and service efficiency was also discussed at a collaborative think tank, not just a webinar, where restaurant operators and tech providers exchanged strategies for today's fast-evolving landscape.
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Waldorf Astoria Costa Rica Punta Cacique Appoints Nicolas Piatti as Executive Chef Ahead of Opening

🍴 USA, Miami, Florida - February 28, 2025: Nicolas Piatti appointed as Executive Chef of Waldorf Astoria Costa Rica Punta Cacique, opening spring 2025. Piatti to implement ultra-luxury, culturally authentic dining experiences with 25% locally sourced ingredients from Guanacaste. Six dining venues to feature, including a signature restaurant with a monochromatic gastronomy concept. Piatti brings over two decades of global culinary experience, won "Food Waste Champion for Americas," and authored "La Tierra De Los Platos." Plans for sustainable future include on-site farms and minimal food waste.
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Palm House Hospitality Promotes Matthew Strawn to General Manager of the Flamingo Resort & Spa

🏠 USA, Santa Rosa, California, February 28, 2025 – Matthew Strawn appointed General Manager of Flamingo Resort & Spa. Strawn has 20+ years of hospitality leadership, previously Assistant General Manager at the Flamingo, and ex-General Manager at the 228 all-suites Holiday Inn & Suites Phoenix Airport North. He holds a Bachelor of Science from Collins College of Hospitality Management. Flamingo, built in 1957 and a city landmark since 1996, recently renovated its 170 rooms, fitness center, spa, and dining areas.
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Peter Island Resort Joins Preferred Hotels & Resorts’ Legend Collection

🏡 USA, New York City, NY, February 28, 2025: Peter Island Resort in the British Virgin Islands joins Preferred Hotels & Resorts' Legend Collection after a 7-year transformation post-2017 hurricanes. Reopened December 1, the resort features 52 rooms, suites, and villas, a 10,000 sq. ft. spa, two restaurants, and the ultra-luxurious Falcon's Nest Villa. David Van Andel, President, celebrates the resort's new level of luxury and the same warm Caribbean hospitality.
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HEI Assumes Management of the Tapatio Springs Hill Country Resort in Boerne, Texas

🏒 HEI Hotels & Resorts adds Tapatio Springs Hill Country Resort to its portfolio, now totaling over 100 properties. Located in Boerne, Texas, the resort, owned by L&R Hotels, boasts 111 rooms, around 13,200 SF of meeting space, and an 18-hole golf course. Established in 1981, Tapatio Springs is the first Texas golf resort and conference destination. Troon partners with L&R for golf operations, enhancing the resort's reputation as a top Texas golf destination. (Norwalk, Connecticut, February 28, 2025).
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