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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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Innovation in Hospitality Starts with Strong Partnerships

🏨 Nemacolin, a luxury resort in Pennsylvania, and Hapi won the 2024 Hotel Visionary Award in the Partnership category for transforming the guest experience. In early 2023, Nemacolin modernized their CRM system with Hapi's help, integrating multiple data sources for a 360-degree guest view. This enabled personalized marketing campaigns and on-property staff to offer customized guest services, improving experiences post-pandemic as the resort shifted focus from business to leisure travelers. Key initiatives included personalized activity suggestions, welcome amenities, and VIP service alerts.
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First Dual-Branded Applebee’s, IHOP Opens

📌 Hospitable launched iCal Imports to sync bookings from various OTAs and niche platforms, complementing integrations with Airbnb, Vrbo, Booking.com, Agoda, and Google Vacation Rentals. iCal Imports automates syncing for Expedia, Furnished Finder, Tripadvisor, and more, updating reservations hourly to prevent double bookings and leveraging Hospitable’s automation and AI tools for messages and guest inquiries. Hospitable, founded in 2016, helps hosts avoid excess work and scale their business by automating 90% of guest communication and managing bookings across channels. CEO Pierre-Camille Hamana emphasizes the ease of expanding reach without added stress.
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Hospitable Launches iCal Imports

📱 Hospitable, a vacation rental management platform, has launched iCal Imports, enabling hosts to sync bookings from various online travel agencies and niche platforms, including Expedia, Tripadvisor, and regional marketplaces. The new feature, extending past integrations with Airbnb, Vrbo, and others, aims to ease the management of listings across multiple channels. Automatic hourly imports into Hospitable's platform reduce double booking risks and streamline operations. CEO Pierre-Camille Hamana highlights the benefit of expanding reach without added stress. Since 2016, Hospitable has helped hosts automate messaging and operations, handling 90% of guest interactions with AI.
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RoomPriceGenie Receives $75 Million USD Investment from Five Elms Capital

🏨 Hospitable, a vacation rental management platform, launched iCal Imports, allowing hosts to sync bookings from various OTAs and niche platforms. This feature complements existing integrations with major platforms such as Airbnb, Vrbo, and others. It supports automatic hourly syncing, aiming to prevent double bookings and help hosts manage multiple listings easily. The platform, founded in 2016, uses AI to automate messaging and manage reservations, aiming to handle 90% of guest interactions and streamline operations for hosts.
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Enseo Expands Team: David Goldstone Joins as President of Hospitality

🏠 Hospitable's new iCal Imports feature allows hosts to sync bookings from multiple online travel agencies and niche platforms, expanding beyond direct integrations with Airbnb, Vrbo, Booking.com, Agoda, and Google Vacation Rentals. This tool automates syncing with OTAs like Expedia and regional marketplaces, centralizes operations, and helps maximize occupancy by importing reservations every hour. Founded in 2016, Hospitable automates 90% of guest messages with AI and ensures a synchronized calendar to prevent double bookings. CEO Pierre-Camille Hamana emphasizes the ease of scaling business without added stress.
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Lenk Lodge Reduces Manual Tasks by 50% Within First Weeks of Moving to Mews

🏠 Hospitable, a vacation rental management platform, launched iCal Imports, enabling hosts and property managers to sync bookings from various OTAs, including Expedia, Furnished Finder, Tripadvisor, and others. This new feature integrates with Airbnb, Vrbo, Booking.com, Agoda, and Google Vacation Rentals, aiming to centralize operations and prevent double bookings by auto-importing reservations every hour. Hospitable, established in 2016, also offers automated messaging, team notifications, and a synchronized calendar to aid hosts in managing their properties efficiently.
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Restaurants’ 2025 Tech Priorities: AI, Labor and Loyalty Take Center Stage

🍕 In the 2025 Restaurant Technology Network Market Watch, industry experts discuss top priorities for restaurants, including addressing labor issues, enhancing guest service, staff retention, sales growth, CRM/loyalty solution upgrades, AI integration, and operational efficiency. Executives face challenges like labor shortages, technological competitiveness, and rising costs. Disruptors include AI, automation, sustainability, and policy changes. Pier 48 plans to introduce AR dining experiences for seafood transparency and education. Crust Pizza Co. emphasizes balancing tech with human touch, while Wing Snob focuses on AI for efficiency and customer service. 📊
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Paul Macaluso Joins Torchy’s Taco as Chief Executive Officer

💰 Sparkfly in 2024 saw a 30% revenue increase, 98.6% client and 99.4% revenue retention rates. Twelve new enterprise customers joined, pushing their reach to over 100 brands and 18,000+ locations. Over two-thirds of new clients adopted Sparkfly Rewards. Key 2024 milestones included enhanced integrations with Olo, Klaviyo, Iterable, Attentive, Braze, Bikky, mParticle, Sageflo, SmarterSends, and top POS providers. Platform improvements featured a better self-service portal, advanced Loyalty features, and expanded employee roles, maintaining a 100% employee retention since September 2022.
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